Bellman

Ennismore; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Mondrian Doha is seeking a Bellman to warmly greet guests, assist with luggage, escort guests to rooms, and promote hotel outlets. The role emphasizes knowledgeable service, city guidance, and a welcoming presence across eight locations within the hotel. You will work in Front Office, delivering gracious and attentive support to guests throughout their stay.

The position is full-time, with a focus on professional hospitality and delivering memorable guest experiences in a luxury environment.

Qualifications

• Knowledge of hotel services.
• Knowledge of local city happenings.

Responsibilities

• Greet arriving guests and retrieve their luggage.
• Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa).
• Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort.
• Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Ensure that luggage has been stored safely according to prescribed procedures.
• Ensure that the luggage storage area is kept clean and tidy at all times.
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’.
• Be fully aware of what functions are going on in the hotel.
• Provide gracious, attentive, and friendly service.

Skills

Knowledge of hotel services

Knowledge of local city happenings

Job description

Mondrian Doha is a unique property featuring food and nightlife venues spread across eight different locations. We are looking for a dedicated Bellman to join our team and contribute to the electric atmosphere of our hotel.

Key Responsibilities

• Greet arriving guests and retrieve their luggage.
• Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa).
• Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort.
• Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Ensure that luggage has been stored safely according to prescribed procedures.
• Ensure that the luggage storage area is kept clean and tidy at all times.
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’.
• Be fully aware of what functions are going on in the hotel.
• Provide gracious, attentive, and friendly service.

Skills Required

• Knowledge of hotel services
• Knowledge of local city happenings

Employment / Job Type

Full Time

Nationality

Any Nationality

About the Company

A hospitality company behind a collection of lifestyle hotel, restaurant and nightlife brands. Its portfolio includes design led properties and homegrown food and beverage concepts, with expanding operations in the Middle East offering roles in hotels, culinary and brand teams.

Company Industry

Hospitality

Department / Functional Area

Front Office

Closing Date

Not mentioned (apply as soon as possible)