Assistant Executive Housekeeper

Employment; Doha; On-site; QAR 36,000 - 72,000; Full time

Job summary

Hilton is seeking an Assistant Executive Housekeeper to support all housekeeping and laundry operations within the hotel. The role involves delegating tasks, monitoring cleanliness standards, and coordinating with Front Office for guest readiness.

The ideal candidate should have previous housekeeping experience, strong organizational and communication skills, and a customer-focused approach to maintain Hilton’s high standards of service.

Qualifications

• Planning and organizing daily housekeeping tasks.
• Strong written and spoken communication.
• Previous housekeeping experience.
• Good interpersonal skills for guest interaction.
• Proficiency with computers and Microsoft Office.
• Commitment to high level of customer service.
• Maintaining excellent cleanliness standards.

Responsibilities

• Assist in managing daily housekeeping and laundry operations.
• Delegate day-to-day tasks to team members and monitor performance.
• Coordinate with Front Office and other departments for guest needs.
• Schedule cleaning of rooms, corridors, and public areas.
• Ensure proper key control and room readiness for occupancy.
• Oversee training and coaching of housekeeping staff.
• Monitor inventories of cleaning supplies and linen stock.
• Support Director of Housekeeping with SOPs and reviews.

Skills

Planning & organizing

Communication skills

Housekeeping experience

Interpersonal skills

Microsoft Office

Customer service

Cleanliness standards

Tools

Microsoft Office

Job description

Job Description

An Assistant Executive Housekeeper serving Hilton Brand is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good oral and written communication
• Previous experience in Housekeeping
• Good interpersonal skills
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of clean

Responsibilities

As an Assistant Executive Housekeeper, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to day activities Housekeeping and Laundry within the hotel.

Should have an eye for detail and the ability to effectively deal with guests, other departments, contractors and housekeeping team.

Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.

Monitors turn down service.

Monitors, special needs guests other VIP Guests and foreign dignitaries.

Monitors and assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness.

Monitors and checks the preparation of task assignment sheet and floor keys to housekeeping attendants.

Maintain clear and efficient communication and coordination with the Front Office and other departments of the Hotel.

Monitor and schedules the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleaning as necessary.

Monitor and schedules cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators, restaurants and other open areas within the Hotel.

Monitor and schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.

Monitor and schedules cleaning of all meeting rooms after a completed function.

Monitor and schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.

Inventories cleaning supplies & linen stock to ensure adequate supplies.

Investigates concerns regarding housekeeping service and equipment and takes corrective action.

Provides support to the Director of Housekeeping in all areas of Housekeeping and Laundry operation, such as team training, coaching , counselling’s and also enforces to the hotels standard operating procedures.

Ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets.

Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping team.

Advises manager, desk coordinators, & front office team of rooms ready for occupancy.

Rewards employees who use their empowerment to meet or exceed guest expectations.

Print all housekeeping related reports and traces from PMS | OnQ.

Assists in controlling expenses by the housekeeping department.

Confirm all housekeeping team members have arrived for the day.

Ensures quality, undamaged linens is delivered consistently in all areas in the Hotel.

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.