Room Attendant

Chedi Hospitality; Doha; On-site; QAR 10,000 - 17,000; Full time

Job summary

Chedi Hospitality in Doha is seeking a Room Attendant to maintain cleanliness and comfort across guest rooms and public areas to hotel standards. You will perform housekeeping duties, restock amenities, and respond promptly to guest requests, ensuring privacy and security at all times.

Ideal candidates are physically fit, detail-oriented, with good English communication skills and the ability to work in shifts, including weekends and holidays. Prior housekeeping experience is preferred.

Qualifications

• 18–40 years of age.
• High school education or equivalent (GCSE O-Level or equivalent qualification).
• Good command of spoken and written English; local language knowledge is an advantage.
• Previous housekeeping experience preferred.
• Physically fit to perform housekeeping duties.
• Strong attention to detail and cleanliness.
• Good communication and interpersonal skills.
• Flexible to work shifts, weekends and public holidays.
• Ability to work independently and as part of a team.

Responsibilities

• Clean and service assigned guest rooms, suites, and public areas.
• Ensure rooms are cleaned, prepared, and replenished with amenities.
• Deliver evening turndown service where applicable.
• Maintain high standards of cleanliness, hygiene, presentation, and sanitation.
• Respond promptly to guest requests and housekeeping service calls.
• Handle guest laundry per hotel procedures.
• Report maintenance defects to the Housekeeping Supervisor.
• Care for housekeeping equipment, linens, and supplies.
• Maintain pantries, storage areas, and linen rooms in order.
• Assist with deep cleaning and special cleaning projects.
• Follow Lost & Found procedures and report items found.
• Support other housekeeping areas when needed.
• Perform other duties as assigned by the Housekeeping Supervisor.

Skills

Communication skills

Attention to detail

Physical fitness

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Job Description

Room Attendant

Job Qualifications

• Preferably between 18 and 40 years of age.
• High school education or equivalent (GCSE O-Level or equivalent qualification).
• Good command of spoken and written English; knowledge of the local language is an advantage.
• Previous experience in Housekeeping within a hotel or resort environment is preferred.
• Physically fit and able to perform housekeeping duties in a fast-paced environment.
• Strong attention to detail with a commitment to cleanliness and quality.
• Good communication and interpersonal skills.
• Positive attitude with the ability to work independently and as part of a team.
• Flexible to work shifts, weekends, and public holidays as required.

Key Areas of Responsibility

1. Operations

• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards.
• Ensure all guest rooms are cleaned, prepared, and replenished with the required amenities and supplies.
• Deliver evening turndown service in accordance with hotel standards, where applicable.
• Maintain the highest standards of cleanliness, hygiene, presentation, and sanitation throughout assigned areas.
• Respond promptly and professionally to guest requests and housekeeping service calls.
• Handle guest laundry in accordance with hotel procedures.
• Report maintenance defects, damaged furnishings, and missing items to the Housekeeping Supervisor.
• Ensure proper handling, storage, and care of housekeeping equipment, chemicals, linens, and guest supplies.
• Maintain housekeeping pantries, storage areas, and linen rooms in a clean, organized, and well-stocked condition.
• Assist with deep cleaning, preventive maintenance, and special cleaning projects as assigned.
• Follow Lost & Found procedures and immediately report and hand over any items found.
• Support other areas within the Housekeeping department when operationally required.
• Perform any other duties assigned by the Housekeeping Supervisor or Executive Housekeeper.

2. Guest Service

• Provide courteous, professional, and personalized service to all guests.
• Anticipate guest needs and respond promptly to requests.
• Maintain guest privacy, confidentiality, and security at all times.
• Ensure guest preferences and special requests are communicated and followed whenever applicable.

3. Administration

• Attend departmental briefings and training sessions.
• Complete assigned daily tasks accurately and within established timeframes.
• Report operational issues, maintenance defects, and guest concerns promptly.

4. Health, Safety & Compliance

• Comply with all hotel policies, grooming standards, and departmental procedures.
• Follow health, safety, fire, and emergency procedures at all times.
• Maintain the highest standards of personal hygiene and workplace cleanliness.
• Use cleaning equipment and chemicals safely and in accordance with hotel procedures.
• Report any health and safety hazards immediately.