Arabic-Speaking Guest Services Concierge

Ennismore; Doha; On-site; QAR 25,000 - 42,000; Full time

Job summary

Rixos Doha is seeking a friendly front desk/concierge agent to greet guests, handle inquiries, and resolve complaints with professionalism. You will liaise with departments to ensure swift follow-up and uphold Rixos hospitality standards.

With 1–2 years in hospitality, you will be well-groomed and communicative, fluent in Arabic and English; additional languages are a plus. You will maintain knowledge of hotel facilities and assist with VIP guests, groups, and daily operations.

Qualifications

• 1–2 years in hospitality, concierge, or front desk.
• Professional appearance, punctuality and reliability.
• Fluent in English and Arabic; other languages are a plus.

Responsibilities

• Resolve guest complaints and liaise with departments for follow-up.
• Handle guest calls, greetings and wake-up calls per standards.
• Maintain knowledge of hotel facilities and services.

Skills

Guest services

Reception duties

Concierge experience

Bilingual EN/AR

Job description

Rixos Doha is seeking a friendly front desk/concierge agent to greet guests, handle inquiries, and resolve complaints with professionalism. You will liaise with departments to ensure swift follow-up and uphold Rixos hospitality standards.

With 1–2 years in hospitality, you will be well-groomed and communicative, fluent in Arabic and English; additional languages are a plus. You will maintain knowledge of hotel facilities and assist with VIP guests, groups, and daily operations.