Aerospace Customer Success Manager (Qatar)

Boeing; Doha; On-site; QAR 90,000 - 120,000; Full time

Job summary

The Boeing Company in Doha, Qatar is seeking a Customer Support Specialist to support customers in Qatar and the Middle East. The role focuses on building strong customer relationships, coordinating with internal teams, and delivering status updates and problem resolution for orders.

You will use multiple Boeing systems to track orders, analyze data, and communicate with customers. Some travel may be required as part of cross-functional collaboration in a fast-paced environment.

Qualifications

• Minimum of one year of experience in the aerospace industry.
• Understanding of supply chain processes.
• Experience developing and delivering presentations to executive leadership.
• Strong communication and problem-solving skills.
• Ability to work cross-functionally across multiple organizations.
• Willingness to travel domestically and internationally.

Responsibilities

• Creates, maintains and advances customer relationships with customers in Qatar and the Middle East.
• Interacts with customers and internal partners via meetings, calls, emails and other media.
• Responsible for customer account health and world-class support.
• Develops and delivers presentations to customers and internal organizations.
• Advises customers on status, changes or improvements of orders and follows up on issues.
• Uses Boeing systems in a fast-paced environment to track orders and deliveries.
• Coordinates delivery requirements and returns for customer orders and analyzes data.
• Monitors performance metrics shared with customers and internal partners.

Skills

Aerospace experience

Supply chain

Presentations

Communication

Cross-functional

Travel

Problem solving

Tools

SAP

Job description

The Boeing Company in Doha, Qatar is seeking a Customer Support Specialist to support customers in Qatar and the Middle East. The role focuses on building strong customer relationships, coordinating with internal teams, and delivering status updates and problem resolution for orders.

You will use multiple Boeing systems to track orders, analyze data, and communicate with customers. Some travel may be required as part of cross-functional collaboration in a fast-paced environment.