Account Management Intern

qlub; Doha; On-site; QAR 95,000 - 138,000; Full time

Benefits offered by this job

Real ownership over products

Solve challenging problems in payments

Fast-moving environment

Job summary

qlub is seeking an Account Management Intern to support restaurant partners in Doha from launch onward. The role blends customer-facing work with on-site visits, addressing POS and integration challenges, and delivering reports to drive partner success.

You will travel between restaurants, train staff, and collaborate with the Account Executive to ensure smooth onboarding and ongoing usage of qlub’s payment and order tools.

Qualifications

• Recently graduated with a Bachelor’s degree.
• Lived in Doha for 3+ years.
• Available full-time in Doha; driving licence is a strong advantage.
• Tech-savvy, including AI tools.
• Excel and Google Sheets Proficiency.
• Comfortable with Shift work (9am–6pm or 12pm–9pm).

Responsibilities

• Conduct training sessions for front-of-house staff at new and existing restaurants.
• Carry out performance visits at live outlets and report findings to the Account Executive.
• Follow up on visit findings with the restaurant and the Account Executive until issues are closed.
• Help resolve POS and integration issues with restaurants and our Integrations team.
• Prepare and send partner success reports.

Skills

Stakeholder communication

Presentation skills

Problem solving

Tech-savvy

Customer facing

Education

Bachelor's degree

Tools

Excel

Google Sheets

Job description

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

Once a restaurant goes live on qlub, our Account Management team makes sure it succeeds: staff offer qlub at every table, integrations work, and the partner sees the value. As an Account Management Intern, you will work closely with an existing Account Executive in Qatar to support a portfolio of restaurant partners from launch day onwards.

The role is mainly customer-facing and field-based. You will spend a large part of your week in restaurants across Doha, checking how qlub performs on the floor. You will also help solve POS and integration issues, so you need to be comfortable with technology.

This is a great opportunity for someone who enjoys being out with customers, likes solving problems, and wants to learn how a fast-growing fintech drives usage across hundreds of restaurants.

What you’ll own

• Conduct training sessions for front-of-house staff at new and existing restaurants.
• Carry out performance visits at live outlets and send a field report to the Account Executive.
• Follow up on visit findings with the restaurant and the Account Executive until each issue is closed.
• Help solve POS and integration issues with the restaurant and our Integrations team.
• Help prepare and send partner success reports.

Who you are

• Confident speaking with external stakeholders.
• Confident in presenting.
• Organised, reliable, and able to follow through without being chased.
• Proactive and willing to learn.

What you’ll need

• Recently graduated with a Bachelor’s degree.
• Lived in Doha for 3+ years.
• Available full-time in Doha, and happy to move between restaurants during the day. A valid Qatar driving licence is a strong advantage.
• Tech-savvy, especially with AI tools.
• Excel / Google Sheets skills.
• Comfortable working shifts, either 9am–6pm or 12pm–9pm.

Nice to have

• Experience in F&B, hospitality, retail, or customer service is a plus.

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally
• The opportunity to solve challenging problems in payments, hospitality, and customer experience
• A fast-moving environment where great ideas quickly become reality
• Close collaboration with experienced operators, builders, and industry experts
• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally