24/7 Data Center Operator - Incident & Remote Hands Pro

Starlink Qatar; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Starlink Qatar is seeking a Data Center Operator to ensure continuous availability and operational efficiency of data center environments in Doha. You will monitor critical infrastructure, respond to incidents, manage physical access, and coordinate with NOC, Facility, Vendors and Customers 24x7.

The role requires a Diploma or Bachelor's in IT/CS/electronics or related field with 5-6 years in data center/IT operations, including experience in 24x7 shift-based environments.

Qualifications

• Bachelor's or Diploma in IT, CS, Electronics, or related field.
• 5-6 years of data center/IT operations experience in 24x7 environments.
• Familiarity with ITIL processes and data center SOPs advantageous.

Responsibilities

• Monitor data center infrastructure including power, cooling, security and networking.
• Respond to incidents and service requests within SLAs; escalate when needed.
• Provide remote hands support and basic hardware troubleshooting.
• Coordinate with NOC, Facility, Vendor and customer teams.
• Maintain accurate incident and maintenance records in the ticketing system.
• Ensure compliance with SOPs, MOPs, EOPs and change procedures.
• Prepare shift handover reports and communicate outstanding issues.

Skills

Power & cooling

LAN/WAN basics

Windows/Linux

ITIL awareness

Troubleshooting

Education

IT-related degree

5-6 years experience

Tools

Ticketing systems

Job description

Starlink Qatar is seeking a Data Center Operator to ensure continuous availability and operational efficiency of data center environments in Doha. You will monitor critical infrastructure, respond to incidents, manage physical access, and coordinate with NOC, Facility, Vendors and Customers 24x7.

The role requires a Diploma or Bachelor's in IT/CS/electronics or related field with 5-6 years in data center/IT operations, including experience in 24x7 shift-based environments.