Ukrainian-Speaking Customer Service Advisor - Multilingual Services

Besthire; Lisboa; Presencial; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Structured onboarding

On-the-job coaching

Career development opportunities

Multicultural team

Resumo da oferta

Besthire in Lisbon is seeking a Ukrainian-speaking Customer Service Advisor to join a Multilingual Services team in Portugal. You will handle customer queries within a multilingual contact centre environment, ensuring accurate case documentation.

You will receive full onboarding and ongoing coaching, with clear opportunities to grow within a supportive, multicultural team. Start date is 17/Aug/26 and the role is on-site in Lisbon.

Qualificações

• Ukrainian language proficiency.
• Comfortable communicating in English on a day-to-day basis.
• Prior customer service experience is a plus but training is provided.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately.
• Flag any unusual issues to a supervisor.

Conhecimentos

Ukrainian language

English communication

Descrição da oferta de emprego

We're hiring a Ukrainian-speaking Customer Service Advisor to join a Multilingual Services team in Lisbon, Portugal.

You'll handle customer queries in a multilingual contact centre environment.

Work model: On-Site.

Start date: 17/Aug/26.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Ukrainian and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.