Trilingual IT Support Technician | L1/L2 | Hybrid Lisbon

Act Digital; Almada; Híbrido; EUR 13 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Flexible work arrangements

Resumo da oferta

PrimeIT in Lisbon is seeking a mid-level Support Technician to join its international project team. The role focuses on L1/L2 IT support across diverse environments, with strong ticketing tool usage (ServiceNow, Jira) and multilingual communication.

The ideal candidate has 3–6 years of experience, is fluent in English, French, and Portuguese at B2 level, and is comfortable working in a hybrid Lisbon setup. The position offers salary range of €1,200–€2,000 plus meal allowance and flexible It

Qualificações

• 3–6 years of IT support experience.
• Fluent English, French and Portuguese at B2 level.
• Experience with ticketing tools (ServiceNow, Jira) and hybrid work in Lisbon.

Responsabilidades

• Provide L1/L2 IT support across diverse environments.
• Manage and resolve tickets efficiently using ServiceNow/Jira.
• Collaborate with global project teams in a hybrid Lisbon setup.

Conhecimentos

IT support

Multilingual communication

Ferramentas

ServiceNow

Jira

Descrição da oferta de emprego

PrimeIT in Lisbon is seeking a mid-level Support Technician to join its international project team. The role focuses on L1/L2 IT support across diverse environments, with strong ticketing tool usage (ServiceNow, Jira) and multilingual communication.

The ideal candidate has 3–6 years of experience, is fluent in English, French, and Portuguese at B2 level, and is comfortable working in a hybrid Lisbon setup. The position offers salary range of €1,200–€2,000 plus meal allowance and flexible It