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SAP SE is seeking a Technical Landscape Owner to develop deep knowledge of customer landscapes and interfaces, aligning technical and business goals for SAP environments in a large-scale deployment.
You will work with customers to plan operations, coordinate release changes, and support service restoration to keep landscapes stable, while driving continuous improvement and productization of services.
Company Description
Job Description
You combine robust enterprise and technical architecture expertise with a genuine interest in helping customers realize business value through technology transformation. You bring robust SAP knowledge, technical depth, and a structured approach to problem-solving, with hands-on experience operating SAP system installations across complex environments.
As a Technical Landscape Owner, you'll develop a deep comprehension of customer landscapes from both technical and business perspectives, including all interfaces. You'll work closely with customers to plan and manage operations. You'll coordinate upcoming changes with the Release Management team and coordinate execution accordingly. You'll ensure high availability by supporting service restoration in critical situations and working proactively to keep the landscape stable. You'll evaluate issues, conduct deep dives, and create root cause analyses to drive continuous improvement. You'll support the productization of services, including initial setup, documentation, and standardization where needed. You'll define handover criteria and ensure the operations team is ready before any customer GoLive.
You'll join the ECS MEE (Middle and Eastern Europe) organization within SAP Enterprise Cloud Services. You'll be part of a ring-fenced delivery team focused on a single large-scale customer. The team provides end-to-end service across a landscape of more than 80 productive systems, including some of the largest HANA-based environments at SAP.
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
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