Talent Development Manager

RoomRaccoon Hotel Tech; Lisboa; Presencial; EUR 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mac environment

Employee Equity Scheme

Annual training budget

Annual hotel experience

Birthday leave

Long service leave and bonuses

Quarterly team-building budgets

Friday lunches

Global mobility opportunities

Hybrid model

Resumo da oferta

A fast-growing hospitality tech company in Lisbon is seeking a Talent Development Manager to enhance employee engagement and development initiatives. You will own the growth tracks, facilitate career coaching, and collaborate with leadership on capability roadmaps. Ideal candidates have over 8 years of experience in talent development and a strong understanding of learning methodologies. This role provides opportunities to shape the talent growth within a dynamic environment while working on a hybrid model.

Qualificações

• 8+ years experience in talent development or related fields.
• Strong understanding of career frameworks and learning methodologies.
• Experience with instructional design.

Responsabilidades

• Own and evolve the career framework and growth tracks.
• Act as a career partner and coach to employees.
• Design and deliver development initiatives aligned to business needs.

Conhecimentos

Talent development

People development

Career coaching

Written and verbal communication

Training and coaching

Formação académica

Bachelor’s degree in Human Resources, Psychology, or related field

Descrição da oferta de emprego

About RoomRaccoon

RoomRaccoon is a fast‑growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system.

Job title: Talent Development Manager

Location: Lisbon, Portugal (On‑site)

Language requirements: English

Contract type: Full‑time

Your North Star

Employee engagement (4.25/5) and retention (<10% turnover) through clear career pathways, meaningful development, and visible internal mobility. Your role exists to give every Raccoon clarity, confidence, and momentum in their career at RoomRaccoon.

Key Responsibilities

• Owning and evolving RoomRaccoon’s career framework, growth tracks, and job mapping, ensuring clarity, fairness, and consistency across the organisation. Ensuring we have structured leadership pipelines, high‑potential programs and succession reviews.
• Acting as a credible career partner and coach to employees, supporting structured career conversations and high‑quality Personal Development Plans (PDPs).
• Enabling managers to drive progression, feedback, and capability building within their teams through training, coaching, and hands‑on support.
• Partnership with senior leadership in shaping company‑wide capability roadmaps, not just for the now but for the future needs of the business too.
• Designing and delivering development initiatives that build individual, team, and organisational capability aligned to business needs, clearly outlined in an annual training calendar that drives voluntary participation.
• Full ownership of our internal training programme, linking employees to development material to advance within their current role and beyond, keeping all material relevant and updated in our RaccoonLearn Platform, ensuring it is easily visible and accessible for all employees across our different knowledge resources (Guru / Dash), and updating individual records accurately when courses are completed.
• Actively driving internal mobility by identifying talent readiness, development gaps, and succession opportunities.
• Collaborating cross‑functionally with People, Talent Acquisition, Leadership, and functional managers.
• Contributing to continuous improvement by bringing innovative ideas to develop, grow, and retain our people, leading change with managers and teams — not just delivering programs.
• Pro‑actively develop and share analytics dashboards framing this role around measurable impact — not just activities.

Success Metrics

• Raccoons understand their career paths and what progression looks like at RoomRaccoon.
• PDP coverage is high (100 % of our Raccoons except those on performance improvement initiatives) and measurable progress is visible across teams.
• Managers consistently lead effective development and growth conversations.
• Internal mobility increases and key roles are filled from within.
• Engagement and retention improve as a direct result of development initiatives.
• Learning transfer is measured and reported on (impact on performance vs. attendance).

You Are Successful In This Role When

• Raccoons understand their career paths and what progression looks like at RoomRaccoon.
• PDP coverage is high (100 % of our Raccoons except those on performance improvement initiatives) and measurable progress is visible across teams.
• Managers consistently lead effective development and growth conversations.
• Internal mobility increases and key roles are filled from within.
• Engagement and retention improve as a direct result of development initiatives.
• Learning transfer is measured and reported on (impact on performance vs. attendance).

You Bring

Required Skills & Experience

• 8+ years experience in talent development, people development, or career coaching.
• A strong understanding of career frameworks, learning design, and development methodologies.
• Experience with instructional design frameworks and adult learning principles.
• The ability to work independently, take ownership, and influence without authority.
• Clear, confident written and verbal communication skills.
• Comfort working in a fast‑moving SaaS or scale‑up environment.
• A Bachelor’s degree in Human Resources, Psychology, Organisational Development, Education, or a related field.
• Comfortable working across multiple interlinked systems and programmes to deliver a seamless end‑user learning & development experience.
• Actively makes use of AI to drive efficiency in the role and uses AI by default to level up outputs.

Nice‑to‑Have

• Background in psychology, learning sciences, or didactics.
• Certification in career coaching or leadership development.
• Experience working in a scale‑up or high‑growth organisation.
• Experience partnering closely with managers on performance and progression.

Why Join RoomRaccoon?

• Be part of a high‑growth, global hospitality tech company that’s reshaping how hotels operate.
• Work with a dynamic, supportive team who values initiative, autonomy, and ownership.
• Shape how talent grows in a company that genuinely invests in its people.
• Opportunity to grow into senior roles as we scale across markets and expand our product suite.

Perks

• Mac environment
• Employee Equity Scheme
• Annual training budget
• Annual hotel experience
• Birthday leave
• Long service leave and bonuses
• Quarterly team‑building budgets and office massages
• Friday lunches on us
• Global mobility opportunities
• Hybrid model

Our Core Values As Defined By Our Raccoons

• Accountability: owning decisions, follow‑through and outcomes, from start to finish without blaming others when things go wrong. Showing up, owning your impact and standing tall. Progress starts with you.
• Beat Yesterday: when learning leads to real change. Making time to reflect, improve systems and prevent the same issues from recurring.
• Clock Speed: choosing progress today over procrastination tomorrow. Moving fast with clarity, alignment and quality.
• Deal’s a Deal: setting clear expectations, delivering on promises and being reliable for our customers and your teammates.
• Empower Another: share knowledge, celebrate wins, and help others succeed. Every time you enable a teammate, you strengthen RoomRaccoon and our customers.