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Axians is seeking a Systems Administration Manager (Microsoft 365) to define the strategy, governance, and operations of Microsoft 365 services and enterprise telephony solutions.
The role combines technical expertise with automation, vendor management, and ServiceNow integration to deliver secure, scalable services aligned with global business needs.
Join Axians, where innovation thrives on trust and autonomy, and where every challenge is an opportunity to create technology with impact.
We are looking for a professional responsible for defining the strategy, governance, and operations of Microsoft 365 services and enterprise telephony solutions. This role combines technical expertise, automation, vendor management, collaboration architecture, and operational excellence to ensure secure, scalable, efficient services aligned with global business needs.
Own the administration and operation of the Microsoft 365 environment.
Define and operate Microsoft Teams Phone services.
Change & Deployment Management.
Licensing & Compliance.
Automate Microsoft 365 tenant operations, device management, and telephony services.
Vendor & Offshore Team Management.
Integrate services and operational processes with ServiceNow.
Proven experience managing and operating Microsoft 365 environments.
Strong knowledge of Microsoft Teams Phone, Direct Routing, Operator Connect, SBCs, Quality of Service (QoS), and emergency calling services.
Advanced automation skills using PowerShell and Microsoft Graph API.
Experience managing external vendors, MSPs, telecommunications providers, and offshore teams.
Solid understanding of incident management and service operations.
Strong stakeholder management and communication skills.
Platform-oriented mindset with a focus on automation, reusability, and self-service capabilities.
Excellent organizational, prioritization, and problem-solving abilities.
Professional experience in Microsoft 365 administration and operations.
Experience supporting global and multi-region collaboration and communication environments.
Knowledge of ServiceNow and operational process integration.
Fluent English, both written and spoken.
Experience with Microsoft Intune and Autopilot is considered a plus.
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support).
Axians is the VINCI Energies brand dedicated to Information Technology and Digital Transformation. With an international presence and a people-to-people approach, we combine technology, innovation, and proximity to create real impact for organizations and society.
At Axians, we believe that talent does not fit a single profile. We value diversity and promote an inclusive environment where everyone has the opportunity to grow and contribute. If you have a disability or impairment, we are committed to ensuring equal opportunities throughout the recruitment and onboarding process. Whenever needed, we provide reasonable accommodations so that you can participate on an equal basis. If you require any accommodation, please let us know by contacting us at recrutamento.axianspt@axians.com.