System Consultant

Volkswagen Financial Services Portugal; Porto; Presencial; EUR 26 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Life insurance

Meal allowance

Resumo da oferta

Volkswagen Financial Services Porto is seeking a hands-on System Consultant to join our IT hub. You will translate business needs into CMS configurations, analyze requirements, resolve incidents, and contribute to continuous improvement with cross‑functional teams across Europe.

The ideal candidate holds a degree in Software Engineering or related field, has 1–3 years in CMS or IT roles, solid SQL skills, and familiarity with Jira/Confluence. Fluent English is required; German is a plus.

Qualificações

• Degree in Software Engineering or related field.
• 1–3 years in Contract Management Systems or IT roles (internship or junior level).
• Experience in Agile environments (SAFe, Scrum, Kanban) is a plus.
• Proficiency in SQL and database manipulation.

Responsabilidades

• Translate business requirements into functional CMS specifications.
• Configure CMS applications to align with business needs and optimize workflows.
• Maintain and improve software requirements, user stories, and documentation.
• Support SQL-based configuration and database tasks.
• Monitor application performance and ensure availability.
• Handle incidents and user support tickets.
• Provide post-implementation support and training to end-users.

Conhecimentos

CMS experience

SQL

Jira

Confluence

MS Office 365

Formação académica

Bachelor’s or Master’s degree in Software Engineering/CS/related

Ferramentas

CMS platforms

Descrição da oferta de emprego

It’s been more than 70 years since Volkswagen Financial Services AG financed the first Volkswagen vehicles in Germany in 1949. A lot has changed since then, but our core goal hasn’t; ensuring we meet the mobility needs of the people.

Volkswagen Financial Services today operates in 48 markets through its various subsidiaries, shareholdings, and joint ventures. Volkswagen Financial Services is the largest provider of automotive financial services worldwide.

At VWFS Porto, we are proud to foster a gender‑equal workplace, where diversity is celebrated, and every individual is provided with equal opportunities to thrive and succeed.

What do we do?

VWFS Porto is a VWFS AG IT hub, and the first outside Germany. Here we will establish a long‑term Business & IT company. Our primary goal is to service all European markets in implementing and maintaining contract management systems and another IT projects in other areas. Our focus is on: Core systems, satellite systems (such as document management systems, collection systems) but also extends to integrations, data, and large project organizations. For this we seek a hands‑on System Consultant.

Objectives:

As a System Consultant, you will play a key role in ensuring the functional integrity and performance of CMS applications. You will support the business by managing configurations, analysing requirements, resolving incidents, and contributing to continuous improvement. This role blends hands‑on technical work with strategic collaboration across teams and stakeholders.

In this role you will be responsible for:

• Analyse and translate business requirements into functional specifications for CMS.
• Configure CMS applications to align with business needs and optimize workflows.
• Maintain and improve software requirements, user stories, and documentation.
• Support SQL‑based configuration and database manipulation tasks.
• Monitor application performance and ensure optimal availability.
• Handle incidents, service requests, and user support tickets.
• Provide post‑implementation support and training to end‑users.
• Document and track defects, proposing proactive solutions.
• Participate in stakeholder meetings to gather and clarify requirements.
• Assist in CMS demonstrations and presentations.
• Communicate effectively with cross‑functional teams and external vendors.
• Support testing activities, including defect tracking and validation.
• Ensure quality delivery of functional changes and releases.
• Coordinate change requests and maintain release calendars.
• Track deployment progress and document release activities.
• Align stakeholders and communicate release schedules.
• Ensure compliance with SLAs and support budget/resource optimization.

We believe that the right profile for this job should have / be:

• Bachelor’s or Master’s degree in Software Engineering, Business Informatics, Computer Science, or related fields.
• 1–3 years of experience in Contract Management Systems or IT roles (internship or junior level).
• Experience in Agile environments (SAFe, Scrum, Kanban) is a plus.
• Basic to intermediate knowledge of CMS platforms and IT systems.
• Proficiency in SQL and database manipulation.
• Familiarity with tools like Jira, Confluence, and MS Office 365.
• Understanding of SDLC and functional analysis principles.
• Strong communication and collaboration abilities.
• Analytical thinking and attention to detail.
• Initiative, accountability, and a team‑player mindset.
• Fluency in English (written and spoken); German is a plus.

What we Offer:

• Competitive package including private health insurance, life insurance and meal allowance (pay by meal card).
• Bonuses and benefits depending on performance.
• Schooling allowance and pension scheme.
• Incredible and unique annual company events.
• Opportunity to work on an international project and be part of multicultural and multidisciplinary team.
• Solid performance evaluation and career management methodologies.
• Continuous training – technical and behavioral development.