Swedish Customer Support Specialist — Growth & Perks

Eugenia Talent; Lisboa; Presencial; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health and life insurance

Snacks and beverages

Bonuses (monthly & yearly)

Resumo da oferta

Eugenia Talent in Lisbon is seeking a Swedish-speaking Customer Service Representative (m/f) to join our dynamic team. You will handle online chats, emails, and calls, ensuring high customer satisfaction while identifying and triaging issues.

Requirements include at least 1 year in customer support, confidentiality, and a willingness to grow with the company. We offer a competitive salary with monthly and yearly bonuses, meal allowance, and health and life insurance.

Qualificações

• At least 1 year of experience in customer support.
• Confidential handling of data and customer information.
• Experience with online chat and email support is preferred.

Responsabilidades

• Handle online chats, emails, and phone calls as assigned.
• Identify and resolve customer issues promptly and escalations when needed.
• Keep records of actions taken and classify issues for future reference.
• Assist with account creation, reviewing/uploading videos, and channel upkeep.

Conhecimentos

Swedish language

Customer service

Descrição da oferta de emprego

Eugenia Talent in Lisbon is seeking a Swedish-speaking Customer Service Representative (m/f) to join our dynamic team. You will handle online chats, emails, and calls, ensuring high customer satisfaction while identifying and triaging issues.

Requirements include at least 1 year in customer support, confidentiality, and a willingness to grow with the company. We offer a competitive salary with monthly and yearly bonuses, meal allowance, and health and life insurance.