Strategic Business Analyst - Data-Driven Improvement

Softlanding; Portugal; Hybrid; EUR 32,000 - 52,000; Full time

Job summary

Softlanding is seeking a skilled Business Analyst to gather requirements, analyze current processes, and bridge business needs with IT solutions. You will document requirements, create process maps, user stories, and functional specifications, and support testing activities across Agile projects.

You will collaborate with stakeholders and technical teams, ensure alignment with regulatory and data governance standards, and contribute to continuous improvement through clear communication and

Qualifications

• Professional experience as a Business Analyst or similar role.
• Proven ability to analyze processes and translate business needs into technical specifications.
• Strong communication skills in English; Portuguese proficiency is a plus.
• Familiarity with Agile and Waterfall methodologies.
• Experience with data analysis, modeling, and validation.
• Ability to work independently and collaboratively in a multicultural environment.
• Proactive, problem-solving attitude with strong attention to detail.
• Knowledge of industry standards and best practices in business analysis.

Responsibilities

• Conduct stakeholder interviews, workshops, and meetings to gather detailed business requirements.
• Analyze current workflows and processes to identify areas for improvement and efficiency gains.
• Develop clear documentation including business requirements, process maps, user stories, and functional specifications.
• Collaborate with IT and operational teams to design, test, and deploy solutions aligned with business needs.
• Support data analysis activities, including creating data models, validation, and ensuring data integrity.
• Facilitate communication between business units and technical teams to ensure clarity and alignment.
• Assist in the development and delivery of training and user support materials.
• Monitor project progress, manage change requests, and track deliverables.
• Ensure solutions comply with internal policies, regulatory standards, and data governance principles.
• Contribute to continuous improvement initiatives and share best practices.
• Maintain strong relationships with stakeholders, ensuring transparency and trust.
• Understanding of Business Processes and Electronic (mandatory).
• Invoicing: Basic knowledge of invoicing workflows, compliance requirements, and how electronic invoicing systems operate (mandatory).
• Analytical and Problem-Solving Skills: Ability to gather, analyze, and document business requirements, and support issue resolution during UATs.
• Communication and Stakeholder Management: Strong verbal and written communication skills to liaise with technical teams, business users, and stakeholders effectively.
• UAT Support and Testing Skills: Familiarity with testing concepts, test case creation, and execution to assist in UAT phases and issue reporting. Technical Aptitude and Documentation Skills: Basic understanding of system functionalities, and proficiency in documenting processes, requirements, and test results clearly.

Skills

Stakeholder engagement

Requirements gathering

Process analysis

Documentation

Communication in English

Agile & Waterfall

Data analysis

Job description

Softlanding is seeking a skilled Business Analyst to gather requirements, analyze current processes, and bridge business needs with IT solutions. You will document requirements, create process maps, user stories, and functional specifications, and support testing activities across Agile projects.

You will collaborate with stakeholders and technical teams, ensure alignment with regulatory and data governance standards, and contribute to continuous improvement through clear communication and