STORE OPERATOR

Sonae; Maia; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Meal allowance

Health and Life Insurance (for full‑t)

Internal Mobility Programs

Discount Program with brands

Extra Off Days

Holiday Programs during school breaks

Job summary

Continente Modelo in MAIA, part of Sonae MC, is seeking a Store Operator for our busy supermercato environment. You will handle customer interactions at checkouts, manage stocking duties, and support fresh foods responsibilities with enthusiasm and care.

The role emphasizes superior customer service, adaptability to rotating shifts, and a collaborative team mindset to ensure an excellent shopping experience for all customers.

Qualifications

• Passion for customer service.
• Flexibility with rotating shifts and weekend availability.
• Team spirit and commitment.

Responsibilities

• Checkouts: interact with customers at the end of their shopping and resolve issues courteously.
• Stocking: organize and stock shelves quickly and accurately.
• Fresh Foods: work with fresh products and serve customers with enthusiasm.

Job description

Thank you for your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application process, and if you meet the necessary criteria for the role, you will receive a link via your registration email to access the digital assessment. This step is mandatory, as our recruitment process is based on skills evaluation

We are a company made by everyone and for everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate every step of the way, and lead with proximity, recognizing each person’s strengths. Different stories and ideas unite us around the same purpose: to grow and reach the best version of ourselves. Because everything we are, we achieve together.

We are looking for a STORE OPERATOR to join our Continente Modelo team in MAIA, and we believe we’ll be #betterwithyou.

Continente Modelo is a large supermarket chain. We have more than 130 stores across the country, and we pride ourselves on innovation, dynamism, and customer focus.

Do you enjoy working with the public and have a passion for food retail? We are looking for people like you to join our team! We offer you the opportunity to collaborate in various areas of our store, including:

• Checkouts: You will be the person with whom our customers interact at the end of their shopping. Your role is crucial in providing a positive experience. Here, empathy is key. You should actively listen to customers’ needs, answer questions, and resolve issues efficiently and courteously. Your smile will make all the difference!
• Stocking: Organizing and properly stocking products is essential for the success of our store. In this role, you will be responsible for ensuring that the shelves are always full and well-organized. Attention to detail is crucial, as well as the ability to work quickly and accurately.
• Fresh Foods: The fresh food areas — which include butcher, deli, bakery, fruits and vegetables, fishmonger, and café — are the heart of our store. Here, you will have the opportunity to work with high-quality products and serve customers with passion. Whether you're preparing the best cuts of meat, selecting the freshest fruits, or serving a delicious coffee!

Bring with you...

• Passion for customer service – Your focus should always be on the customer. Value each interaction and do your best to ensure their satisfaction.
• Flexibility with rotating shifts and weekend availability – The ability to adapt to rotating schedules and work weekends is essential to meet the needs of our store and our customers.
• Team spirit and commitment – We value a collaborative work environment where every team member contributes to collective success. It is essential that you are willing to help and work together with your colleagues.

What you will find...

• Collaborative work environment – We prioritize a space where everyone can share ideas and collaborate. Here, everyone has a voice and is encouraged to contribute.
• Dynamic and united team – You will work with colleagues who support each other, creating a friendly and collaborative environment that fosters personal and professional growth.

What we offer you...

• Meal allowance in cash or on a Dá Card (whichever option is most advantageous for you).
• Telecommunications plan with voice, data, and equipment for permanent employees.
• Internal Mobility Programs to promote talent.
• Health and Life Insurance (for permanent employees) with the possibility of extending health insurance to the family under advantageous conditions.
• Onboarding and Initial Training Plan, Continuous Training platform, and Financial Literacy Program.
• School Prizes and Merit Scholarships for employees' children (regular and inclusive education), as well as Holiday Programs during school breaks.
• Birth Kit for the baby on the way.
• Flu Vaccine, including its application (voluntary participation).
• Somos Sonae Program – psychosocial, financial, and legal support for employees.
• Mental Health Promotion Programs and Nutrition Consultations.
• Discount Program and Partnerships with over 300 renowned brands.
• Extra Off Days.
• Competitive salary.

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae's D&I Commitment:

We work to create a work environment based on the richness of profiles and focusing on uniqueness, ensuring that everyone feels respected, valued for their skills, and has confidence in the organization.