SQL Application Support — Incident & Production Health

Decskill; Lisboa; Presencial; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Decskill is growing and we are looking for a SQL Application Support professional to join our team in Portugal. You will provide technical and functional support to users of banking applications, handle incidents, problems and change requests, and coordinate with other support levels.

You will prepare releases, participate in improvement processes, monitor incidents, and produce daily and incident reports. Fluent English is essential, and SQL experience is required.

Qualificações

• SQL experience.
• Dynatrace & Control-M experience. (Plus)
• Fluent English (spoken and written – important).

Responsabilidades

• Classify and prioritise incidents and requests.
• Manage incident resolution within the team and with the technical teams.
• Monitor the incident life cycle until the service is restored.
• Prepare reports: morning report, incidents, major events.
• Assist with establishing operating procedures, update knowledge base.

Conhecimentos

SQL

English (Fluent)

Ferramentas

Dynatrace

Control-M

Descrição da oferta de emprego

Decskill is growing and we are looking for a SQL Application Support professional to join our team in Portugal. You will provide technical and functional support to users of banking applications, handle incidents, problems and change requests, and coordinate with other support levels.

You will prepare releases, participate in improvement processes, monitor incidents, and produce daily and incident reports. Fluent English is essential, and SQL experience is required.