Spanish-Speaking Retail Support Advisor (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Base salary €950/month

Performance bonus up to €150

Meal allowance €7 per working day

Job summary

Cross Border Talents in Lisbon, Portugal is seeking Spanish-speaking Retail Customer Support Advisors who enjoy helping people and delivering a positive customer experience. You will respond to customer enquiries in Spanish, provide information on products and orders, resolve issues professionally, and work with the team to achieve high customer-satisfaction targets while following company procedures.

The role is full-time, Monday to Friday 08:00–17:00, with a base salary and meal allowance as

Qualifications

• Fluency in Spanish at C2 level (written and spoken).
• Strong communication and interpersonal skills.

Responsibilities

• Respond to customer enquiries in Spanish through designated channels.
• Provide information regarding products, orders, and customer requests.
• Handle questions, concerns, and complaints professionally.

Skills

Spanish Fluency (C2)

Customer service

Communication

Problem solving

Attention to detail

Job description

Cross Border Talents in Lisbon, Portugal is seeking Spanish-speaking Retail Customer Support Advisors who enjoy helping people and delivering a positive customer experience. You will respond to customer enquiries in Spanish, provide information on products and orders, resolve issues professionally, and work with the team to achieve high customer-satisfaction targets while following company procedures.

The role is full-time, Monday to Friday 08:00–17:00, with a base salary and meal allowance as