Spanish Customer Advisor – Lisbon (On‑Site, Relocation)

Foundever; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages

Paid professional training

Private healthcare & dental insurance

Growth opportunities

EverBetter wellness program

Job stability

Life-long skills and experience

Resumo da oferta

Foundever is hiring for a Spanish Customer Support role in Lisbon to assist Airbnb's global community. The team handles host and guest queries in Spanish with strong English support, emphasizing clear communication and problem solving in a multicultural environment.

The position is on-site in Lisbon with relocation options, paid training, and health benefits after six months. Growth opportunities and job stability are highlighted in a dynamic, people-focused workplace.

Qualificações

• Native or fluent Spanish with strong English communication skills.
• Experience in customer support or call center environments
• Ability to meet service quality, regulatory, and productivity targets

Responsabilidades

• Manage hosts and guests queries
• Present best solutions leveraging the marketplace
• Communicate via written and phone channels in a clear and empathetic manner
• Meet and exceed service quality goals and compliance requirements
• Create exceptional experiences and provide constructive feedback to management

Conhecimentos

Spanish (native)

English proficiency

Customer service

Communication skills

Work permit in Portugal / EU citizen

Descrição da oferta de emprego

Foundever is hiring for a Spanish Customer Support role in Lisbon to assist Airbnb's global community. The team handles host and guest queries in Spanish with strong English support, emphasizing clear communication and problem solving in a multicultural environment.

The position is on-site in Lisbon with relocation options, paid training, and health benefits after six months. Growth opportunities and job stability are highlighted in a dynamic, people-focused workplace.