Social Intelligence Specialist

Nestlé S.A.

Linda-a-Velha

Ibrido

EUR 52.000 - 76.000

Tempo pieno

2 giorni fa

Candidati tra i primi

Generatore di candidature

Distinguiti per questa posizione — genera un curriculum e una lettera di presentazione personalizzati in circa un minuto.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Meal allowance card

Flex Benefits

Nestlé Club discounts

Free coffee at the office

Company equipment

Medical support at the office

E-learning courses

Career progression

Descrizione del lavoro

Nestlé S.A. through Nestlé Business Solutions (NBS) is seeking a Senior Social Intelligence Specialist to lead complex analytical programs across diverse projects.

You will ensure methodological rigor, refine monitoring frameworks, and translate business needs into analytical approaches with AI-assisted workflows. You will collaborate with stakeholders, coach analysts, and contribute to continuous capability development while leveraging platforms like Talkwalker, Brandwatch, and Sprinklr to

Competenze

4–5 years in Social Intelligence, Social Listening, Digital Analytics or related field.
Strong experience with Talkwalker, Brandwatch, Sprinklr or similar platforms.
Experience working with multiple digital data sources.
Experience applying and contributing to refinement of monitoring methodologies and analytical frameworks.
Experience supporting complex global analytical projects.
Experience working with AI-assisted analytical workflows.

Mansioni

Support the development of analytical methodologies and monitoring approaches.
Contribute to refinement of taxonomies, search strategies and analytical frameworks.
Support improvements to scalability and consistency of monitoring solutions.
Contribute to standardization initiatives across assigned projects.
Advanced Analysis & Quality: conduct complex multi-source analyses; validate methodologies and outputs; investigate trends and emerging patterns; ensure quality and consistency across deliverables.
Stakeholder & Capability Support: translate business requirements into analytical approaches; support discussions on feasibility and methodology; contribute to documentation and best practices; mentor analysts.

Conoscenze

Social Intelligence

Digital Analytics

Analytical thinking

Coaching

Strumenti

Talkwalker

Brandwatch

Sprinklr

Descrizione del lavoro

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

Senior Social Intelligence Specialist leads complex analytical programs and ensure consistency, quality, and methodological rigor across multiple projects and stakeholders.

A day in the role

Support the development and refinement of monitoring methodologies and analytical frameworks
Enhance search strategies, taxonomies and data structures for complex use cases
Combine multiple data sources into structured analytical outputs
Improve dashboard and reporting methodologies
Validate analytical quality and consistency across projects
Investigate complex trends, patterns and emerging topics
Leverage AI-assisted capabilities to improve analytical workflows
Partner with stakeholders to translate business needs into analytical approaches
Contribute to continuous improvement and capability development across the team
Coach analysts and support knowledge sharing

Key Responsibilities

Support the development of analytical methodologies and monitoring approaches
Contribute to refinement of taxonomies, search strategies and analytical frameworks
Support improvements to scalability and consistency of monitoring solutions
Contribute to standardization initiatives across assigned projects
Advanced Analysis & Quality

Conduct complex multi-source analyses
Validate analytical methodologies and outputs
Investigate complex trends and emerging patterns
Ensure quality and consistency across analytical deliverables

Stakeholder & Capability Support

Translate business requirements into analytical approaches
Support discussions on analytical feasibility and methodology
Contribute to documentation and best practices
Mentor analysts and support capability development

What will make you successful

4-5 years in Social Intelligence, Social Listening, Digital Analytics or related field
Strong experience with Talkwalker, Brandwatch, Sprinklr or similar platforms
Experience working with multiple digital data sources
Experience applying and contributing to refinement of monitoring methodologies and analytical frameworks
Experience supporting complex global analytical projects
Experience working with AI-assisted analytical workflows
Structured and systems-oriented thinker
Strong analytical judgement
High attention to quality and consistency
Ability to simplify complex information
Collaborative and coaching-oriented
Curious and innovation-minded, with interest in AI-enabled ways of working
Comfortable working across multiple stakeholders and complex projects

What we offer

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: