Senior Service Technician

Grundfos; Portugal; Sur place; EUR 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Flexible hours

Home working opportunities

Parental support

Annual bonuses

Health insurance

Résumé du poste

Grundfos is seeking a Senior Service Technician in Portugal to deliver on-site installation, commissioning, maintenance and repair for pump systems and water technology. You will work across diverse customer environments, ensuring uptime and trusted service delivery.

The role requires hands-on technical problem solving, strong mechanical and electrical aptitude, and excellent customer-facing communication. Travel to customer sites is regular and supported by a growth-focused team.

Qualifications

• 3+ years of field service experience with pumps or rotating equipment.
• Strong knowledge of mechanical systems and electrical controls.
• Valid driver's license and willingness to travel regularly.
• Technical diploma or degree in mechanical or electrical engineering.

Responsabilités

• Perform on-site installation, commissioning and start-up of Grundfos pump systems.
• Diagnose and troubleshoot mechanical, electrical, and controls-related issues.
• Execute preventive and corrective maintenance to optimize performance.
• Document service activities and recommend system improvements to customers.
• Collaborate with sales, applications and technical support teams.

Connaissances

Field service experience

Mechanical aptitude

Electrical aptitude

Customer-facing communication

Formation

Technical diploma / degree in mechanical or electrical engineering

Outils

PLC/VFD troubleshooting

Description du poste

Senior Service Technician

Empresa : Grundfos Tipo de Emprego : Periodo Integral Portugal

Are you passionate about solving complex technical challenges on-site and ensuring customers get the most from their pump systems and water technology? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.

As our new Field Service Engineer, you'll be delivering expert on-site installation, commissioning, maintenance, and repair services for Grundfos pump systems and water technology solutions that keep critical infrastructure running reliably across diverse customer environments. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Field Service team, you'll create impact by providing hands-on technical expertise that maximizes system uptime and strengthens long-term customer relationships.

Your main responsibilities include:

• Perform on-site installation, commissioning, and start-up of Grundfos pump systems and water technology solutions
• Diagnose and troubleshoot mechanical, electrical, and controls-related issues on customer equipment in the field
• Execute preventive and corrective maintenance to optimize system performance and extend equipment life
• Document service activities, generate detailed reports, and recommend system improvements to customers
• Collaborate with sales, applications, and technical support teams to deliver seamless customer experiences
• Provide technical training and guidance to customers on proper operation and maintenance of Grundfos products

What makes you a great fit

Above all, you're a hands-on technical problem solver with strong mechanical and electrical aptitude, excellent customer-facing communication skills, and a genuine drive to deliver outstanding field service. We'd also imagine that you are/have:

• 3+ years of field service experience with pumps, rotating equipment, or industrial mechanical/electrical systems
• Strong knowledge of mechanical systems, electrical controls, and basic PLC/VFD troubleshooting
• Valid driver's license and willingness to travel regularly to customer sites across the assigned territory
• Technical diploma or degree in mechanical engineering, electrical engineering, or a related discipline

It's a plus if you also:

• Experience with Grundfos or similar pump and water technology products
• Familiarity with building management systems (BMS) and HVAC applications
• Relevant certifications such as journeyman electrician, OSHA 10/30, or confined space entry

Why you'll love working here

Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering.
• On-demand training and structured development programmes to support your growth.

Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.

Sobre a empresa

Grundfos

Grundfos Product Center is your complete solution for sizing, selection and configuration tools, quick dimensioning, pump replacement, liquid guide, CAD & BIM drawing downloads, pump curves, installation and operation manuals and product catalogue.

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