Senior Salesforce Delivery Lead – Hybrid Lisbon

Tata Consultancy Services Limited; Portugal; Híbrido; EUR 65.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development opportunities

Annual performance reviews

Learning platforms and certifications

BYB referral program

Global/multicultural teams

Descripción de la vacante

Tata Consultancy Services Limited in Lisbon is seeking a Senior Salesforce Project Manager to lead end-to-end delivery of Salesforce programmes in a hybrid work setup. The role requires deep expertise across Sales Cloud, Service Cloud, and related clouds, with strong governance and stakeholder management.

You will drive planning, execution, go-live, and post-implementation activities while collaborating with global teams.

Formación

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
• 10+ years of experience in technology delivery.
• Proven experience delivering Salesforce programmes and projects in complex enterprise environments.
• Strong background in Salesforce consulting, architecture, business analysis, technical delivery, or engineering.
• Experience delivering Salesforce initiatives involving multiple clouds, enterprise integrations, data migration, testing, release management, and organizational change.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Experience managing budgets, forecasts, suppliers, distributed teams, and executive stakeholders.
• Excellent communication, stakeholder management, negotiation, and presentation skills.
• Strong governance, risk management, and commercial awareness.
• Experience with Salesforce clouds (Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, or Experience Cloud).
• Exposure to MuleSoft, enterprise integrations, DevOps, release management, and cloud operating models.
• Experience in regulated or large-scale enterprise environments.
• Experience supporting pre-sales activities, statements of work, commercial negotiations, and account growth.

Responsabilidades

• Lead end-to-end delivery of Salesforce programmes, from planning through go-live, stabilization, and closure.
• Manage scope, budget, timeline, risks, dependencies, changes, and quality assurance activities.
• Maintain governance frameworks, project plans, milestones, reporting, and financial controls.
• Coordinate cross-functional teams, suppliers, workstreams, and client stakeholders.
• Provide leadership and direction to Salesforce Team Managers and project leads.
• Facilitate steering committees, RAID reviews, financial reviews, and executive governance meetings.
• Monitor project health and proactively identify and mitigate risks.
• Act as the main delivery point of contact for senior stakeholders and business sponsors.
• Translate complex technical topics into clear business language.
• Support proposals, project estimations, statements of work, delivery plans, and client presentations.
• Lead go-live, cutover, handover, and post-implementation review activities.
• Drive continuous improvement of delivery processes, standards, and governance practices.

Conocimientos

Stakeholder management

Leadership

Governance

Budget management

Negotiation

Communication

Team leadership

Regulated environments

Educación

Salesforce certifications (Administrator, Consultant, or Architecture-related)

PMP

PRINCE2 Practitioner

SAFe

PMI-ACP

Scrum Master

Herramientas

Sales Cloud

Service Cloud

MuleSoft

DevOps

Descripción del empleo

Tata Consultancy Services Limited in Lisbon is seeking a Senior Salesforce Project Manager to lead end-to-end delivery of Salesforce programmes in a hybrid work setup. The role requires deep expertise across Sales Cloud, Service Cloud, and related clouds, with strong governance and stakeholder management.

You will drive planning, execution, go-live, and post-implementation activities while collaborating with global teams.