Senior Product Designer

Sword Health; Portugal; Remote; EUR 40,000 - 60,000; Full time

Job summary

Sword is seeking a Senior Product Designer to own the web enrollment experience end-to-end, driving seamless and accessible user journeys and measurable improvements in conversion. Work closely with Product, Engineering, Growth, and teams across Sword to turn business goals, data insights, and user feedback into impactful design solutions.

This is a hands-on role for a designer who blends product thinking, craft, and execution in a fast-paced environment.

Qualifications

• Proven experience as a Product Designer with complex web experiences and enrollment flows.
• Strong UX/UI expertise, usability, accessibility, and responsive web design.
• Excellent visual sense and ability to translate brand into clear visuals.
• Experience owning product design end-to-end from discovery to delivery.
• A data-informed approach using product metrics and user research.

Responsibilities

• Own the enrollment experience end-to-end and optimize its journey.
• Lead iterative design cycles with a test-and-learn mindset to improve conversion.
• Translate data, user research, and feedback into design improvements.
• Collaborate with Product, Engineering, Growth to deliver solutions.
• Maintain design consistency and contribute to the design system.

Skills

UX/UI design

Interaction design

Usability & accessibility

Responsive web design

A/B testing

English communication

Data-informed design

Conversion-focused design

Independent work

Tools

Figma

Design Systems

Job description

About Sword

• Building AI to heal billions and unlock humanity’s full potential through AI Care, a new approach to healthcare built for medical reasoning, safety, and real-time treatment.
• Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health.
• Moving toward a fully AI-native, 24/7 care program that integrates physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change.
• More than 700,000 members across three continents have completed over 10 million AI sessions.
• Helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs.
• Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from investors including Khosla Ventures, General Catalyst, and Founders Fund.

About the Role

• Senior Product Designer to take end-to-end ownership of Sword’s web enrollment experience.
• Responsible for optimizing the enrollment journey, creating seamless and accessible user experiences, and driving measurable improvements in conversion.
• Working closely with Product, Engineering, Growth, and teams across Sword to turn business goals, data insights, and user feedback into impactful design solutions.
• This is a hands-on role for a designer who combines strong product thinking, craft, and execution in a fast-paced environment.
• AI Proficiency Framework: Every candidate is assessed against a three-level framework. Every hire must demonstrate at least Level 1.
• Explorer (Level 1) - Uses AI daily to boost personal productivity.
• Builder (Level 2) - Creates workflows and tools that elevate the whole team.
• Integrator (Level 3) - Embeds AI into products and processes at scale.

What You'll Be Doing

• Own the design enrollment experience end-to-end, taking full responsibility for the design and continuous optimization of Sword’s web enrollment journey.
• Experiment and iterate with a test-and-learn mindset to improve the experience.
• Drive conversion and usability by leading iterative design cycles focused on reducing friction and enhancing accessibility.
• Make data-informed decisions by translating quantitative data, user research, and customer feedback into design improvements.
• Leverage AI tools to meaningfully accelerate workflow and improve work quality.
• Collaborate cross-functionally with Product Managers, Tech Leads, and GMs across Sword to define problems and deliver solutions.
• Partner with Engineering throughout implementation to ensure smooth handoffs, feasibility, and high-quality execution.
• Maintain design consistency by partnering with other designers to ensure a cohesive experience across the entire acquisition funnel.
• Contribute to the design system by supporting and evolving organism-level components for scalable and reusable solutions.
• Stay curious by investigating what is working and why to inform future design decisions.

What You'll Bring

• Proven experience as a Product Designer, ideally working on complex web experiences, enrollment flows, onboarding journeys, or conversion-focused products.
• Strong expertise in UX/UI design, including interaction design, usability, accessibility, and responsive web experiences.
• Strong visual taste and the aptitude to translate that into clear, on-brand visuals.
• Experience owning product design initiatives end-to-end, from problem discovery and exploration through delivery and iteration.
• A data-informed approach to design with the ability to interpret product metrics and use insights to drive improvements.
• Experience designing for conversion, ideally with exposure to experimentation, A/B testing, and growth optimization.
• Excellent proficiency in Figma, including working with components, variants, and Design Systems.
• Experience collaborating closely with Product Managers and Engineers in Agile, cross-functional teams.
• Ability to rationalize design decisions, articulate design concepts clearly, and communicate the reasoning behind your work.
• Strong written and verbal communication skills in English.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment with diverse design challenges.
• A proactive mindset, strong attention to detail, and a genuine curiosity for learning and continuous improvement.
• Highly organized and able to deliver work on time, proactively communicating when extensions are needed.
• Comfortable working remotely with a global team across multiple timezones.

Compensation & Benefits

Total Compensation Range: €40.000-€60.000 EUR (reflects base, variable, and equity).