Senior Network Services Lead — Hybrid, Healthcare Platform

Unilabs; Porto; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Unilabs is seeking a Principal Network Service Engineer to own enterprise network service reliability across the full lifecycle. You will bridge design, delivery, and operations, translating incidents into measurable improvements, while mentoring senior engineers and shaping operational standards.

The role emphasizes uptime, security, and alignment with business SLAs, with hybrid work from the Porto office and remote flexibility across markets.

Qualifications

• 10+ years in network engineering or operations roles.
• Senior leadership experience in service delivery and incident management.
• Certifications in networking and IT service management are desirable.

Responsibilities

• Act as service owner for core network platforms (LAN, WAN, SD-WAN, cloud connectivity).
• Lead major incident response and RCA activities to prevent recurrences.
• Drive monitoring and automation to reduce MTTR and incidents.
• Mentor engineers and enforce operational standards.

Skills

Incident leadership

Executive communication

Root cause analysis

Documentation discipline

Vendor influence

Network monitoring

Observability

Education

CCNP/CCIE

ITIL

Azure Network Engineer Associate

Tools

Cisco

Fortinet

Aruba

Job description

Unilabs is seeking a Principal Network Service Engineer to own enterprise network service reliability across the full lifecycle. You will bridge design, delivery, and operations, translating incidents into measurable improvements, while mentoring senior engineers and shaping operational standards.

The role emphasizes uptime, security, and alignment with business SLAs, with hybrid work from the Porto office and remote flexibility across markets.