Senior ISO Implementer

Roboyo Group; Porto; On-site; EUR 45,000 - 70,000; Full time

Job summary

Roboyo is seeking a capable professional to manage the portfolio of clients and projects in compliance, quality, data protection and cybersecurity. You will continue services for clients such as IPCA and Roboyo's internal management systems.

The role focuses on implementing certifiable ISO systems, ensuring GDPR services, and maintaining ongoing regulatory monitoring. Strong collaboration with customers and partners will be essential to success.

Qualifications

• Higher education in Administration, Management, Quality, Engineering, Information Security or similar area.
• Proven experience in implementation and auditing of ISO management systems (9001, 14001 and/or 27001).
• Knowledge of GDPR and data protection.
• Experience in legal compliance management and regulatory monitoring.
• Good communication and customer relationship management skills.
• Mastery of Excel and Microsoft 365 productivity tools.
• Knowledge of NIS2 and experience with CNCS.
• Experience with ISO 27701, ISO 37001 or ISO 13485.
• Knowledge of supplier management processes and due diligence.
• Certification as an internal auditor/leader in ISO standards.

Responsibilities

• Implement and maintain certifiable management systems (ISO 9001)
• Coordinate internal and external audits, including scheduling with customers and auditors.
• Ensure GDPR services, including the role of Data Protection Officer (DPO).
• Manage the whistleblowing channel platform (SGPD) and other compliance platforms.
• Monitor the legislation applicable to each client and keep legal compliance management up to date.
• Manage relationships with customers and external partners, including commercial proposals and control of service hours/credits.
• Support presentations and demonstrations of solutions and software to customers.

Skills

Communication

Client relationship management

Project management

Education

Higher education in Administration/Management/Quality/Engineering/Info Sec

Tools

Excel

Microsoft 365

Job description

RoboyoAIis a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes,productsand services.

Our heritage is in scaled enterprise automation; our future isApplied AI andAgenticAutomation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clientsoperate.

We are not here to sell AI theatre. We are here to turn AI intoworking systems, measurableoutcomesand repeatable transformation programs.

About the Role

The selected person will take over the portfolio of clients and projects currently managed by Aida Cepa, in the area of compliance, quality, data protection and cybersecurity, continuing the services provided to clients such as IPCA, as well as Roboyo's internal management systems.

Main Responsibilities

Implement and maintain certifiable management systems (ISO 9001)

• Coordinate internal and external audits, including scheduling with customers and auditors.
• Ensure GDPR services, including the role of Data Protection Officer (DPO).

Manage the whistleblowing channel platform (SGPD) and other compliance platforms.

Monitor the legislation applicable to each client and keep legal compliance management up to date.

Manage relationships with customers and external partners, including commercial proposals and control of service hours/credits.

• Support presentations and demonstrations of solutions and software to customers.

Mandatory Requirements

• Higher education in Administration, Management, Quality, Engineering, Information Security or similar area.

Proven experience in implementation and auditing of ISO management systems (9001, 14001 and/or 27001).

Knowledge of GDPR and data protection.

Experience in legal compliance management and regulatory monitoring.

• Good communication and customer relationship management skills.
• Mastery of Excel and Microsoft 365 productivity tools.

Knowledge of NIS2 and experience with CNCS.

Experience with ISO 27701, ISO 37001 or ISO 13485.

Knowledge of supplier management processes and due diligence.

Certification as an internal auditor/leader in ISO standards.

Behavioral Profile

Autonomy and ability to manage multiple clients and deadlines simultaneously.

Rigor, organization and attention to detail.

• Proactivity in identifying risks and opportunities for improvement.
• Good written and oral communication skills, in a client context.
• Team spirit and collaboration with internal and external partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.