Senior Digital Account Manager — Social & 360 Campaigns

twentysix; Lisboa; Híbrido; EUR 28 000 - 40 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

6-month freelance contract

Office four days a week

Resumo da oferta

VML is seeking a Digital Account Manager to temporarily join our Social Media team. The role is a 6-month freelance contract with a hybrid work model, four days in the office.

The candidate will manage multiple client accounts, ensuring timely execution of 360 campaigns while collaborating with the Social Media Creative & Strategy Lead and other managers. Requirements include 5+ years in account management within an agency, strong knowledge of major social platforms, and fluency in Portuguese

Qualificações

• Minimum of 5 years of experience in account management and/or client management within an agency context, with a focus on social media.
• Solid knowledge of the social media ecosystem (Meta, TikTok, LinkedIn, YouTube, among others).
• Proven experience in overseeing 360 campaigns and content production projects.
• Familiarity with budget management and billing processes in an agency environment.
• Excellent organizational skills, priority management, and attention to detail.
• Communicative and proactive profile with a strong client-oriented focus.
• Fluency in Portuguese and English (spoken and written).
• Immediate availability will be considered a plus.
• Avaliable and open for a 6-month freelance contract

Responsabilidades

• Monitor client relationships at key moments — presentations, approvals, escalations, and strategic reviews — in coordination with the Social Media Managers responsible for daily contact.
• Manage the day-to-day operations of the accounts, ensuring compliance with timelines, deliverables, and expectations.
• Oversee and coordinate 360 campaigns from briefing to execution, ensuring alignment among all involved parties.
• Support budget management and control per client, as well as the monitoring of billing processes.
• Participate in and support shoots and content production, ensuring the connection between the client, the creative team, and production partners.
• Prepare and monitor status reports, contact reports, and project documentation.
• Actively collaborate with the Social Media Creative & Strategy Lead on strategic planning and responding to briefings.
• Identify growth and upsell opportunities within the managed accounts.

Conhecimentos

Account management

Social media management

Budget management

Client relationship

Strategic planning

Portuguese & English fluency

Descrição da oferta de emprego

VML is seeking a Digital Account Manager to temporarily join our Social Media team. The role is a 6-month freelance contract with a hybrid work model, four days in the office.

The candidate will manage multiple client accounts, ensuring timely execution of 360 campaigns while collaborating with the Social Media Creative & Strategy Lead and other managers. Requirements include 5+ years in account management within an agency, strong knowledge of major social platforms, and fluency in Portuguese