We’re looking for a commercially-minded and data-driven Senior Product Manager to help shape and scale core products in our iGaming portfolio. You’ll work across teams to define strategy, drive delivery, and launch features that make a real impact.
What You’ll Be Doing:
- Set product direction and prioritise roadmap initiatives
- Use customer insights and market trends to guide development
- Work with tech, UX, and commercial teams to bring features to life
- Track performance metrics and continuously optimise
- Keep stakeholders aligned and informed at every stage
What We’re Looking For:
- 5+ years in product, ideally in gaming, digital, or tech
- Strong analytical and communication skills
- Experience working in Agile environments
- A hands-on mindset with a sharp eye for execution
- Genuine interest in iGaming is a big plus
What You’ll Get:
- Competitive pay and growth opportunities
- Collaborative, fast-paced team culture
- Benefits including healthcare, socials, and more
- Flexibility to work how and where you perform best
Hybrid Eligible
United Kingdom - London (Onfido)
Spain - Barcelona
Portugal - Field
Portugal - Lisbon
Full time
Job Summary:
We are seeking a dynamic Product Manager to lead the development and growth of our Identity Verification solutions. This role requires a strategic thinker and customer-focused innovator who can drive product strategy, roadmap planning, and execution, ensuring our solutions meet the evolving needs of our clients in a digital-first economy. Partnering with cross-functional teams, the Senior Product Manager will help accelerate the adoption of Entrust's identity verification products across geographies, including financial services and their sub-verticals.
Key Responsibilities:
- Product Strategy & Roadmap Development: Define a market-driven product vision aligned with organizational goals.
- Own and maintain the product roadmap, taking industry trends, customer feedback, and business objectives into account.
- Identify unique opportunities to innovate in the identity verification space while ensuring regulatory compliance and scalability across diverse industries.
- Customer Research & Insights: Analyze and deeply understand customer needs in identity verification workflows, including KYC processes, AML and risk reduction methods.
- Collaborate with sales and client engagement teams to synthesize client feedback, translating insights into impactful product decisions.
- Cross-Functional Collaboration: Work closely with engineering, user experience design, marketing, and operations teams to ensure timely delivery of high-quality solutions.
- Partner with business development and sales teams to identify go-to-market strategies and optimize product positioning.
- Product Performance Monitoring: Continuously monitor product adoption, competitive performance, and customer satisfaction metrics.
- Define KPIs and metrics for product success, offering regular updates to leadership.
- Leadership & Stakeholder Management: Drive engagement with internal stakeholders (executive teams, engineering, marketing teams) and external stakeholders (customers, partners, regulatory bodies) to ensure smooth development cycles and market readiness.
- Mentor junior product managers or team members as necessary.
Qualifications:
- Education: Bachelor's degree required; MBA or advanced degree preferred in business, technology, or related field.
- Experience: 8+ years of product management experience, preferably in identity verification, cybersecurity, or related industries.
- Demonstrated success in leading SaaS product launches and lifecycle management.
- Strong familiarity with identity verification concepts including KYC/AML technologies, and compliance frameworks, digital identities, biometrics, document authentication.
- Skills: Strategic thinker with proven ability to dive into technical details while keeping long-term goals in mind.
- Exceptional communication skills to convey vision and roadmap to internal and external teams.
- Proficiency in Agile product development methodologies.
- Strong analytical skills and experience with data-driven decision-making.
Core Competencies:
- Customer Focus: Passionate about understanding customer problems and innovating to deliver impactful solutions.
- Technical Aptitude: Ability to grasp emerging identity verification technologies and translate them into product innovations.
- Execution Excellence: Results-driven mindset, able to ensure product deliverables meet deadlines and business goals.
- Leadership: Empower cross-functional teams by driving alignment and clarity on product goals.
Preferred Qualifications:
- Previous experience within the identity management, verification, or adjacent industries.
- Familiarity with global regulations around identity verification (e.g., eIDAS, NIST, AML/KYC compliance).
- Fluency in Spanish language is preferred.
Other Hiring Details:
- **Hybrid role with 3 days in our London office**
Our Culture & Benefits:
- Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
- Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
- Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
- Benefits: Healthcare, socials, and more.