Senior Data & Copywriting Technician

FARFETCH; Guimarães; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

FARFETCH is looking for a detail-oriented professional for a role in product data management in Braga. The position involves ensuring the accuracy and quality of product information, conducting research, and resolving data issues. Ideal candidates should have intermediate Excel skills, B2+ English proficiency, and experience in digital content writing. FARFETCH values equality in its hiring practices and seeks candidates who are proactive and able to work collaboratively across teams.

Qualificações

• Experience in analyzing and creating product information.
• Ability to verify and validate product data.
• Experience in operational troubleshooting and process improvement.

Responsabilidades

• Ensure accuracy, completeness, and reliability of product information.
• Conduct online research to gather product information.
• Lead technical onboarding of new team members.

Conhecimentos

Intermediate Excel skills

B2+ English proficiency

Strong analytical thinking

Attention to detail

Digital content writing

Descrição da oferta de emprego

The Role

Ensure the accuracy, completeness and reliability of product information on the Farfetch platform. The role focuses on researching, validating and maintaining product data so that all items are correctly represented and meet the platform’s quality standards. The role contributes to the production workflow by identifying inconsistencies, resolving data issues and ensuring that product information is accurate before being published online.

What You'll Do

Ability to consistently deliver above targets across diverse workstations, while handling the most technical or ambiguous tasks to ensure production targets are met. Ideally, you will have experience working in an environment that is fast‑paced and deadline‑driven in a copywriting role. A background in fashion and/or e‑commerce is preferred.

Product Data Creation & Maintenance

• Analyze, create and edit product information according to Farfetch guidelines
• Maintain accurate and structured product data within internal systems
• Ensure completeness and consistency of product attributes and descriptions
• Assist in product mappings during ingestion, aligning partner data with Farfetch‑standard structures
• Support product creation workflows

Data Validation & Quality Control

• Verify and validate product information by cross‑referencing multiple sources
• Identify inconsistencies in product details such as names, descriptions and specifications
• Compare product data to determine whether items are identical or represent variations
• Perform quality checks to ensure data accuracy across key attributes
• Maintain the quality of content on product pages

Research & Data Enrichment

• Conduct online research to gather and confirm product information
• Identify similar items across sources to support accurate data mapping
• Extract key product attributes and enrich product records accordingly
• Enrich product data to improve completeness and overall content quality
• Review and edit adapted product content to ensure factually accurate and tone of voice compliant descriptions

Issue Resolution & Process Improvement

• Operational Troubleshooting: first point of contact to resolve daily workflow blockers, ensuring the team’s "go-live" pace is maintained
• Quality & Consistency Gatekeeper: real‑time quality audits to ensure data and imagery standards are upheld without sacrificing speed, and give feedback to the teams
• On‑the‑Job Mentorship: lead the technical onboarding of new members and provide continuous desk‑side training to improve team efficiency
• Document issues and communicate findings to relevant stakeholders
• Support resolution of BAU mapping and ingestion issues, including missing mappings and data inconsistencies
• Assist in identifying recurring data issues and flagging them to improve processes
• Process Optimization: identify workflow improvements or tool shortcuts to increase daily productivity across the team

Who You Are – Technical & Analytical Skills

• Intermediate Excel skills
• B2+ English proficiency, with proven on‑the‑job use for professional communication
• Strong analytical thinking and attention to detail
• Ability to identify patterns, anomalies, and inconsistencies in data
• Basic understanding of product data structures and mapping logic (preferred)
• Experience working within digital content writing
• Writer with a keen eye for detail and accuracy

Operational Capabilities

• Ability to prioritize tasks and manage multiple workflows without compromising quality
• Strong organizational and time management skills
• Comfortable working with internal systems and digital tools
• Ability to support BAU operations across Catalogue, Enrichment and Quality control

Collaboration & Communication

• Clear written communication skills
• Ability to work with multiple stakeholders across production workflows
• Curiosity and learning agility to adapt to new tools and processes
• Strong team player mindset, with a collaborative approach to problem‑solving and shared goals
• Proactive attitude and willingness to support teammates across different workflows
• Ability to adapt quickly to changing priorities and contribute across multiple areas when needed
• Open to feedback and continuous improvement, with a focus on team success over individual output

Equal Opportunities Statement

Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.