Senior Commercial Product Manager

Bolttech; Porto; Presencial; EUR 70 000 - 90 000; Tempo integral

Resumo da oferta

A leading insurance technology firm based in Porto is seeking a Senior Commercial Product Manager to analyze market trends and deliver innovative insurance products. The role entails conducting market research, defining product features, and enhancing existing offerings to maximize customer value. Candidates should possess 6-8 years of experience in general insurance, particularly in device protection and consumer electronics, along with strong communication and collaboration skills. Fluency in English is required.

Qualificações

• At least 6-8 years of experience with general insurance, specifically device protection and consumer electronics insurance.
• Ability to synthesize data, conduct market analysis, and make data-driven product recommendations.
• Experience in launching and optimizing innovative products in competitive markets.

Responsabilidades

• Conduct comprehensive market research on insurance and device protection trends.
• Define insurance product features and coverage to support business growth activities.
• Lead enhancement of existing protection insurance products for customer value.

Conhecimentos

Customer Focus

Collaboration

Communication

Adaptable

Literacy – Digi, Tech & Data

Descrição da oferta de emprego

Overview

The Senior Commercial Product Manager will play a critical role in analyzing market landscapes, identifying opportunities, and delivering innovative general insurance, with a strong focus on device and consumer electronics protection insurance products and services, that cater to evolving customer needs for European and African markets. You will work cross-functionally with underwriting, pricing, sales, digital product, and engineering teams to ensure product viability, desirability, and successful launches from end to end.

Responsibilities

• Conduct comprehensive market research on broader general insurance and device protection and consumer electronics insurance trends across Europe and Africa, including customer needs, market trends, regulatory environment, and competitor landscape.
• Define general insurance & device protection and consumer electronics protection product features and coverage based on these insights to support business growth activities with prospective clients as well as existing partners.
• Lead the enhancement of existing protection insurance products to optimize customer value and business performance.
• Work closely with underwriting and pricing teams to ensure product viability and profitability while maintaining competitive positioning. Partner with sales teams to understand customer and partner requirements, ensuring product-market fit.
• Collaborate with project management, digital product and engineering teams to oversee the development, testing, and launch of new protection programs.

For you to be successful

We expect you to be able to demonstrate the following key competencies

Key Competencies

• Customer Focus: Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning
• Collaboration: Develops collaborative and dynamic working relationships to achieve the best possible outcomes; resolves disputes using a range of tactics to prioritize positive outcomes
• Communication: Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information; concise in communicating and references relevant information tailored to the audience to support points
• Adaptable: Looks to understand bigger picture rationale for changes and adapts in a flexible and nimble manner; flexible in successfully juggling multiple requirements, ambiguity and competing demands; perseveres in challenging circumstances
• Literacy – Digi, Tech & Data: Proficient and competent in navigating and using digital, data and technology tools and software applications relevant to role including performing basic troubleshooting strategies; understands and can explain the core technology and digital platforms, applications and tools used by bolttech (e.g., AI, API, RPA) and how these provide competitive advantage

Qualifications and Skills

• At least 6-8 years experience with general insurance, in particular device protection, consumer electronics insurance, and insurtech trends.
• Ability to synthesize data, conduct market analysis, and make data-driven product recommendations.
• Experience in balancing product desirability, viability, and feasibility to achieve business objectives.
• Track record of launching and optimizing innovative products in competitive markets.
• Experience working with digital product and/or engineering teams, understanding technology trends and digital transformation in insurance.
• Fluency in English