Senior Business Analyst: Lead Transformation & Growth

Hiscox; Lisboa; On-site; EUR 55,000 - 75,000; Full time

Job summary

Hiscox seeks a Senior Business Analyst to drive business value by analysing complex needs and shaping functional solutions across multiple products and domains. You will lead discovery, supervise validation activities, and mentor colleagues, ensuring alignment with business objectives and operating models.

You will build strong relationships with Business, Product, Operations and Technology teams, manage and prioritise workstreams, and contribute to continuous improvement and capability growth

Qualifications

• Senior Business Analyst role requiring driving value by analysing complex needs and shaping functional solutions.
• Requires stakeholder engagement, delivery leadership and process improvement across products and domains.

Responsibilities

• Lead analysis of complex business problems, opportunities and requirements.
• Facilitate workshops, interviews and discovery sessions with business and technical stakeholders.
• Translate business needs into clear functional requirements, user stories and acceptance criteria.
• Analyse processes, workflows, data and operational impacts to identify optimisation opportunities.
• Ensure end-to-end traceability between objectives, requirements and delivered outcomes.
• Support backlog management, prioritisation and delivery planning.
• Define and review test scenarios and functional validation approaches.
• Lead business validation during SIT, UAT and releases.
• Analyse defects, assess impacts and support remediation.
• Contribute to release readiness and post-deployment stabilisation.
• Act as a recognised functional expert and provide guidance on product configuration and integrations.
• Support cross-system impact assessments and governance.

Skills

Requirements Analysis

Process Analysis

Functional Design

Data Analysis

Problem Solving

Critical Thinking

Agile Delivery

Backlog Management

Testing & Validation

Release Readiness

Quality Assurance

Facilitation

Communication

Influencing

Negotiation

Leadership

Coaching & Mentoring

Job description

Hiscox seeks a Senior Business Analyst to drive business value by analysing complex needs and shaping functional solutions across multiple products and domains. You will lead discovery, supervise validation activities, and mentor colleagues, ensuring alignment with business objectives and operating models.

You will build strong relationships with Business, Product, Operations and Technology teams, manage and prioritise workstreams, and contribute to continuous improvement and capability growth