Senior Application Support Engineer - Hybrid

KCS iT; Porto; Híbrido; EUR 32 000 - 52 000; Tempo integral

Resumo da oferta

KCS IT is a consulting company in the Information Technology and Services field, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. We are expanding our Porto hub and welcome skilled professionals who want to grow with us in a hybrid Porto, Portugal role.

We are looking for an Amazing: APPLICATION SUPPORT with 4-5 years of minimum experience.

Qualificações

• Experience in Application Support, IT Support, or Production Support roles.
• Good understanding of business applications and systems.
• Ability to analyze, troubleshoot, and resolve application incidents and issues.
• Experience with ticketing tools (ServiceNow, Jira, Remedy, etc.).
• Basic knowledge of databases and SQL.
• Familiarity with Linux/Unix and/or Windows environments.
• Experience with automation and scripting (Bash, Python, PowerShell).
• Knowledge of monitoring tools (Zabbix, Prometheus, Dynatrace, Splunk, etc.).
• Good level of English (spoken and written).
• Ability to work in shifts or on-call, when required.

Conhecimentos

Application support

IT support

Production support

English language

Ferramentas

ServiceNow

Jira

Remedy

Descrição da oferta de emprego

KCS IT is a consulting company in the Information Technology and Services field, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. We are expanding our Porto hub and welcome skilled professionals who want to grow with us in a hybrid Porto, Portugal role.

We are looking for an Amazing: APPLICATION SUPPORT with 4-5 years of minimum experience.