SAP CRM Functional Lead

Bravemind; Portugal; On-site; EUR 50,000 - 70,000; Full time

Job summary

A global consulting organization is seeking a SAP CRM Functional Lead to manage a team and oversee SAP CRM implementation in Portugal. The ideal candidate will have 12–15+ years of experience in SAP CRM with a proven track record of leading functional deliveries. Responsibilities include requirements gathering, solution design, and overseeing integrations. The role requires strong analytical and communication skills, fluency in English, and experience with complex integrations. This is a full-time position with competitive benefits and a supportive environment.

Qualifications

• 12–15+ years of SAP CRM functional experience.
• Experience delivering end-to-end CRM programmes.
• Solid knowledge of CRM Marketing, Sales, Service, Interaction Center.

Responsibilities

• Lead requirements gathering, solution design and functional delivery.
• Configure SAP CRM components and oversee integrations.
• Support data migration activities and testing cycles.

Skills

SAP CRM functional expertise

Strong analytical capabilities

Documentation skills

Communication skills

Fluency in English

Experience with S/4HANA roadmaps

Stakeholder management

Education

Degree in Computer Science, Engineering, Business or similar

Tools

SAP CRM

PI/PO/CPI

Job description

We are recruiting a SAP CRM Functional Lead to join a global consulting organisation with operations in Lisbon.

We're looking for a senior professional with strong expertise in SAP CRM and a track record of leading functional delivery in complex, multinational environments.

Key Requirements

• Degree in Computer Science, Engineering, Business or similar;
• 12–15+ years of SAP CRM functional experience;
• Experience delivering end-to-end CRM programmes, including migration initiatives
• Solid knowledge of CRM Marketing, Sales, Service, Interaction Center and Web UI;
• Experience with integrations through PI/PO/CPI and connections with multiple SAP and non-SAP systems;
• Strong analytical, documentation and communication capabilities;
• Fluency in English.

Preferred

• Experience with S/4HANA roadmaps and Clean Core principles;
• Ability to lead workshops and manage senior stakeholders.

Main Responsibilities

• Lead requirements gathering, solution design and functional delivery;
• Configure SAP CRM components and oversee integrations;
• Support data migration activities and testing cycles;
• Ensure alignment with project governance, quality standards and best practices;
• Coordinate with global teams and contribute to continuous improvement.

Applications will be reviewed within 15 days. Only shortlisted candidates will be contacted. Remaining applications may be considered for future opportunities.

All applications will be handled confidentially in accordance with the Data Protection Law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting

Industries

IT Services and IT Consulting

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