SAP Clould Integration

ISS Tech Team; Porto; Hybrid; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Permanent contract

Private health insurance

22 days annual leave + 3 company days

Flexible working hours

Hybrid model

Continuous learning opportunities

Modern office in Porto

Free parking

Access to ISS Tech Communities

Gym access

Snacks and drinks

Job summary

ISS Tech Team in Porto, Portugal, is seeking an experienced SAP Cloud Integration professional to accelerate SuccessFactors CPI integrations and HR IT initiatives in a hybrid setup.

You will coordinate with AMS teams, monitor releases, troubleshoot, and document processes while collaborating with an international, dispersed team in Porto or Warsaw.

Qualifications

• Proven experience with SAP Cloud Platform Integration and CPI landscape.
• Strong knowledge of SuccessFactors APIs and HR IT environments.
• Experience coordinating with AMS teams and vendors in a global setting.

Responsibilities

• Coordinate IT infrastructure teams and vendors for integrations.
• Monitor CPI releases and platform updates.
• Analyze data flows and ensure seamless connectivity.
• Troubleshoot integration issues to maintain performance.
• Create and maintain Jira cases and document resolutions.

Skills

SAP Cloud Platform Integration

SuccessFactors OData API

HR IT landscape

SAP HR systems

Integration technologies

Jira

Confluence

Teams

SharePoint

Outlook

Excel

Education

SAP Certifications: SAP Cloud Platform Integration Services

SAP Certification: SuccessFactors Employee Central

Tools

Jira

Confluence

Teams

SharePoint

Outlook

Word

Excel

WebEx

Job description

Want to know how a leading workplace experience and facility management company is powered by technology?

At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our ISS A/S operations across Cleaning, Workplace, Food and Technical Services.

With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.

Location: Porto, Portugal or Warsaw, Poland

Work regime: Hybrid

The Job Role as SAP Cloud Integration:

The SAP Cloud Integration has proven experience within SuccessFactors APIs, Integration platform, middleware, system logs, BTP, SAP HR(BIB) and the HR IT landscape. The SAP Cloud Integration has in-depth knowledge about use of Extensions in CPI landscape. You will work together with AMS Team and interact with Level 3, Level 2 when needed.

What you’ll do:

• Coordinate ISS IT infrastructure team or other 3rd party vendors to ensure fully operational integrations and connectivity
• Assess and assist Release Management Specialist regarding Platform & CPI releases
• Monitor integration processes to ensure data flows seamlessly and efficiently.
• Maintain automated surveillance platform for issues and warnings
• Troubleshoot and debug integration issues to maintain system performance.
• Define and adjust monitoring levels to ensure the right problems are logged
• Error handling/identify error root cause within CPI and in-scope Extensions
• Provide KPIs and monitoring statistics to Application Support Manager and Solution Owner
• Collaborate with relevant stakeholders about problems that needs to be acted upon.
• Explain root cause and provide resolution steps
• Perform regression testing on solved incidents
• Create cases and work with cases assigned in Jira, reassign and comment as required
• Evaluate if individual incident needs to be delegated to SAP Support or other vendors for additional analysis
• Document integration processes and maintain technical documentation or other relevant documentation
• Ensure compliance with organizational policies and industry standards.
• SAP Certified in SAP Cloud Platform Integration Services.
• SAP Certified Associate in SuccessFactors Employee Central.
• Technical proficiency in Payroll, Time Integration setup.
• Solid understanding of the HR IT landscape.
• Technical Expert in SuccessFactors OData API.
• Strong understanding of SAP HR systems and integration technologies.
• Comfortable expert user in common office tools and technologies such as WebEx, Jira, Confluence, Teams, SharePoint, Outlook, Word and Excel .
• Expert working in SAP Support portal and SAP Help Portal.
• Able to perform in a geographically dispersed international team.

What ISS Offers You:

We focus on creating an environment where you can grow and perform at your best:

• Permanent contract.
• Competitive compensation package based on your experience, including private health insurance.
• 22 days of annual leave + 3 additional company days to recharge.
• Flexible working hours and a hybrid model that supports balance and collaboration.
• Continuous learning opportunities (technical and behavioural development) to support your growth.
• Modern, well-equipped office in the heart of Porto.
• Free parking for your convenience.
• Access to ISS Tech Communities to connect, learn and share knowledge.
• Free access to the company gym to support your wellbeing.
• Snacks and drinks available at the office.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.