AI Solution Team Lead

ISS A/S; Porto; Hybrid; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Permanent contract

Private health insurance

22 days annual leave

Hybrid working

Learning opportunities

Modern Porto office

Free parking

Gym access

Snacks and beverages

Job summary

ISS in Porto seeks an AI Solutions Team Lead to steer enterprise AI projects across Analytics, Data & AI. You will lead engineers, collaborate with product, analytics and platform teams, and ensure scalable, production-grade AI deployments.

You will shape standards, reusable frameworks, and drive cross-functional delivery from concept through production, balancing business needs with governance and security.

Qualifications

• 7+ years delivering data, analytics, AI, or software projects in enterprise contexts.
• 3+ years leading technical teams or solution delivery functions.
• Proven ability to translate business priorities into scalable technical solutions.
• Strong knowledge of AI/ML engineering, cloud platforms, APIs and modern frameworks.

Responsibilities

• Lead the AI Solutions team and drive growth, development and performance.
• Oversee design, delivery, operationalisation and lifecycle of enterprise AI solutions.
• Enable teams to deploy AI solutions on central platforms and improve platforms.
• Lead strategic AI projects with cross-functional groups to deliver scalable, secure solutions.
• Maintain and evolve engineering standards, reference architectures and reusable components.

Skills

AI/ML engineering

Leadership

Cloud platforms

APIs

Stakeholder mgmt

Software engineering

Delivery leadership

Tools

AI platforms

APIs

Development frameworks

Job description

Wantto know how a leading workplace experience and facility management company is powered by technology?

At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our ISS A/S operations across Cleaning, Workplace, Food and Technical Services.

With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.

Location: Porto, Portugal

Work regime: Hybrid

The Job Role as AI Solutions Lead:

The AI Solutions Team Lead is responsible for leading the AI Solutions capability within Analytics, Data & AI and ensuring the successful delivery, operationalisation, and scaling of enterprise AI solutions. The role combines people leadership, technical leadership, and delivery accountability to transform business needs into scalable, governed, and reusable AI solutions. The position is expected to strengthen engineering maturity, establish common standards and delivery practices, define usage patterns for key central AI platforms, drive adoption of reusable frameworks and accelerators, and ensure that AI solutions can move successfully from experimentation into production and long-term operation. The AI Solutions Team Lead works across business, data science, analytics and other technical teams to create a consistent and scalable approach to AI development across ISS.

What you’ll do:

• Lead the AI Solutions team and support the growth, development, and performance of engineers and specialists.
• Drive the design, delivery, operationalisation, and lifecycle management of enterprise AI solutions.
• Enable countries, business units, and technical teams to build and deploy AI solutions on the central AI platforms, and drive platform improvements with Platform Engineering based on solution requirements and practical delivery experience.
• Lead strategic or complex AI projects, working with Product Management, Business Analytics, Data Scientists, Platform Engineering, Architecture, Security, and Governance teams to deliver scalable, secure, and compliant solutions.
• Maintain and evolve development standards, engineering practices, reference architectures, and reusable solution components for AI solutions.

Who you’ll work with:

• Head of Data Science & AI Solutions and the broader Analytics, Data & AI leadership team.
• Data Scientists, Analytics Engineers, AI and ML Engineers, and Solution Owners across Analytics, Data & AI.
• Data Platform, Data Engineering, Architecture, Security, and Governance teams.
• Business stakeholders, product owners, countries, functions, and account teams driving AI adoption and value realisation.
• 7+ years of experience delivering data, analytics, AI, or software engineering solutions within enterprise environments.
• 3+ years of experience leading technical teams, engineering communities, or solution delivery functions.
• Proven ability to translate business priorities into scalable technical solutions and drive delivery across multiple stakeholders and teams.
• Strong knowledge of AI/ML engineering, software engineering practices, cloud platforms, APIs, AI platforms, and modern development frameworks.
• Experience operationalising AI solutions from proof of concept through production deployment, monitoring, and support.
• Good working knowledge of architecture, governance, security, and lifecycle management principles for enterprise technology solutions.
• Strong leadership and coaching skills with the ability to build high-performing technical teams.
• Excellent stakeholder management and communication skills, with the ability to bridge business and technology perspectives.
• Collaborative mindset with a passion for continuous improvement, reuse, and capability building.
• Structured problem-solving and decision-making skills in complex and ambiguous environments.

What ISS Offers You:

We focus on creating an environment where you can grow and perform at your best:

• Permanent contract.
• Competitive compensation package based on your experience, including private health insurance.
• 22 days of annual leave + 3 additional company days to recharge.
• Flexible working hours and a hybrid model that supports balance and collaboration.
• Continuous learning opportunities (technical and behavioural development) to support your growth.
• Modern, well-equipped office in the heart of Porto.
• Free parking for your convenience.
• Access to ISS Tech Communities to connect, learn and share knowledge.
• Free access to the company gym to support your wellbeing.
• Snacks and drinks available at the office.

Why ISS

At ISS, we are more than just a service provider ofcleaning, food, workplace and technical services, weare a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customersto attract talent andgrow their businesses. This begins with our own people throughtraining, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaceswhere our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.