Sales Programs Specialist - Growth & ROI (Hybrid Lisbon)

Euro Staffs; Lisboa; Híbrido; EUR 36 000 - 60 000; Tempo integral

Resumo da oferta

Genpact in Lisbon, Portugal is seeking a Sales Program Specialist – Process Associate with Spanish language proficiency for a hybrid, full-time role. You will support scalable sales programs, work with SMBs and agencies, and help drive revenue, product adoption, and customer success across advertiser accounts.

You will collect advertiser requirements, provide consultative guidance, coordinate across channels, and ensure timely, quality delivery while maintaining strong CRM usage and

Qualificações

• Experience or certification in digital marketing, eCommerce, or B2B/B2C sales.
• Comfortable using CRM systems and phone communication.
• Strong knowledge of social media and online advertising.

Responsabilidades

• Become and remain knowledgeable about leading social media products and community standards.
• Provide consultative support on agencies and advertisers accounts across channels.
• Collect advertiser requirements and guide best practices to address business needs.
• Drive advertiser communications and issue resolution to achieve high customer satisfaction.
• Educate advertisers on product usage and complete required trainings.

Conhecimentos

Business Development

Commercial Sales

CRM

Customer Service

Sales Forecasting

Contract Management

Customer Experience

Formação académica

Bachelors - Commerce

Masters - Business Administration

Masters - Business Analytics

Ferramentas

Salesforce

ServiceNow

COPC

Descrição da oferta de emprego

Genpact in Lisbon, Portugal is seeking a Sales Program Specialist – Process Associate with Spanish language proficiency for a hybrid, full-time role. You will support scalable sales programs, work with SMBs and agencies, and help drive revenue, product adoption, and customer success across advertiser accounts.

You will collect advertiser requirements, provide consultative guidance, coordinate across channels, and ensure timely, quality delivery while maintaining strong CRM usage and