Sales Assistant - New Opening Lisbon

Flabelus; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Job summary

Flabelus in Lisbon is seeking a dynamic Sales Assistant to welcome customers, drive sales, and maintain boutique standards. You will provide warm, brand-aligned service and support daily operations while contributing to a memorable in-store experience.

The ideal candidate is outgoing, detail-oriented, and capable of multitasking in a fast-paced fashion environment. English proficiency is a plus, and prior premium-brand exposure is valued.

Qualifications

• Outgoing, friendly, and customer-focused personality.
• Intermediate English level and experience in premium brands are preferred.
• Dynamic, warm, and proactive with a passion for fashion.
• Ability to multitask and work well in a team.
• Experience in premium brands is a plus.

Responsibilities

• Sales & Customer Experience: Understand and work toward daily and monthly sales goals; Apply sales strategies defined by management; Offer warm, personalized, brand-aligned service.
• Teamwork & Collaboration: Participate in team sales challenges; Support colleagues and maintain a positive, collaborative work environment; Communicate issues to the Manager and suggest improvements.
• Store Operations & Organization: Follow internal processes to ensure smooth daily operations; Support with stock organization and inventory control; Handle returns, online exchanges, and order follow-ups.
• Reporting & Maintenance: Complete store documents (Excel reports, incident logs, stock tracking, etc.); Help maintain the store’s visual and operational standards.

Skills

Customer service

Sales

Communication

Teamwork

English level

Premium brands experience

Job description

Tus tareas

YOUR MISSION AS SALES ASSISTANT

You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values.

We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment.

Your Responsibilities

Sales & Customer Experience

• Understand and work toward daily and monthly sales goals.
• Apply sales strategies defined by management.
• Offer warm, personalized, brand-aligned service.

Teamwork & Collaboration

• Actively participate in team sales challenges.
• Support colleagues and maintain a positive, collaborative work environment.
• Communicate issues to the Manager and suggest improvements when needed.

Store Operations & Organization

• Follow internal processes to ensure smooth daily operations.
• Support with stock organization and inventory control.
• Handle returns, online exchanges, and order follow-ups.

Reporting & Maintenance

• Complete store documents (Excel reports, incident logs, stock tracking, etc.).
• Help maintain the store’s visual and operational standards.

Tu perfil

WHO ARE WE LOOKING FOR?

• Outgoing, friendly, and customer-focused personality.
• Passion for fashion and attention to detail.
• Positive, problem-solving attitude and eagerness to learn.
• Ability to multitask and work well in a team.
• Preferred: intermediate English level and experience in premium brands.

WHAT MAKES YOU A “FLABELUS PERSON”?

• Positive mindset and problem-solving energy
• Sensitivity to art, fashion, and literature
• Commitment to sustainability and conscious fashion
• Team spirit, empathy, and collaboration
• Clear and honest communication
• Passion for growth and exceeding expectations

¿Por qué nosotros?

• The opportunity to be part of a creative brand experiencing rapid international growth.
• A dynamic, creative environment connected to the worlds of fashion and lifestyle.
• Room to contribute ideas and grow professionally.

¿Quiénes somos?

En Flabelus, no solo diseñamos zapatos: contamos historias.

Inspirados en personajes literarios, nuestra misión es crear un universo donde la moda, la creatividad y la sostenibilidad se unen. Cada par de zapatos Flabelus está hecho con un propósito: vestir con elegancia, comodidad y conciencia, aportando magia y color a la vida cotidiana.

Buscamos personas apasionadas por la moda, atentas al detalle y comprometidas con ofrecer un servicio excepcional — verdaderos embajadores de marca dispuestos a dar vida al universo Flabelus.