Sales Agent - STP Airways

Euroatlantic; Lisboa; Híbrido; EUR 12 000 - 17 000; Tempo integral

Resumo da oferta

STP Airways in Lisbon is seeking a proactive Sales Agent to support ticket sales and oversee regular flights at Lisbon Airport. You will assist passengers, provide flight information, and coordinate with crew and offices to ensure smooth operations.

The role requires customer service or sales experience, on-site presence in Lisbon, and strong IT skills (MS Office). Fluency in Portuguese is essential, with English preferred in a dynamic, multicultural aviation environment.

Qualificações

• Experience in customer service, sales, or airport operations preferred.
• On-site work at Lisbon Airport and Lisbon Office.
• Strong IT skills, especially Microsoft Office.
• Fluent Portuguese; English helpful.
• Proactive, detail-oriented, and able to work shifts.
• Excellent interpersonal and communication skills.
• Team player in a multicultural environment.

Responsabilidades

• Sell airline tickets and provide flight information
• Assist passengers with check-in and inquiries
• Supervise flights at Lisbon Airport
• Coordinate with airport, crew, and offices
• Maintain sales, bookings, passenger data
• Ensure high level of customer service and compliance

Conhecimentos

Customer service

Sales

Airport ops

Portuguese fluency

English proficiency

MS Office

Ferramentas

MS Office

Descrição da oferta de emprego

STP Airways is a growing international airline headquartered in São Tomé and Príncipe. STP operates regional and intercontinental routes with a strong commitment to safety, reliability, and operational excellence. As part of the euroAtlantic group, we provide a unique opportunity to gain hands‑on experience in a dynamic aviation environment and contribute to the development of the national carrier.

We are looking for a Sales Agent to join our team in Lisbon and play a key role in supporting ticket sales and the supervision of regular flights operated by STP Airways and euroAtlantic Airways.

This role is essential to ensuring efficient customer service and smooth airport operations while supporting passengers with professionalism, responsiveness, and care throughout their journey.

Key Responsibilities

• Sell airline tickets and provide information on flights, fares, and services
• Assist passengers with check-in, boarding, and general inquiries
• Supervise regular flights operated by STP and euroAtlantic at Lisbon Airport
• Support operational coordination between the airport, crew, and airline offices
• Maintain accurate records of sales, bookings, and passenger data
• Ensure a high level of customer service and compliance with airline procedures

What We’re Looking For

• Previous experience in customer service, sales, or airport operations (preferred)
• Availability to work on-site at Lisbon Airport and Lisbon Office
• Strong IT skills, particularly in Microsoft Office
• Fluency in Portuguese; good command of English preferred
• Proactive attitude, eagerness to learn, and attention to detail
• Flexibility to work shifts
• Strong interpersonal and communication skills
• Customer-focused and service-oriented mindset
• Ability to work under pressure in a fast-paced environment
• Attention to detail and high sense of responsibility
• Teamwork and collaborative spirit
• Adaptability to a dynamic, multicultural environment

Why Join Us

• Hands‑on experience in airline sales and airport operations
• Exposure to the supervision of international flight operations
• Supportive and dynamic work environment
• Opportunity to grow within an international aviation group

If you’re interested in joining our team, we’d love to hear from you.