Retention Marketing Specialist

FxPro; Portugal; Sur place; EUR 25 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Provident fund

In-house gym with personal trainer

Free daily lunch catering

Company discount card

21 days of annual leave

10 days of sick leave

Shuttle bus service from Limassol

Relocation bonus and visa/work permit support

Résumé du poste

A leading international fintech company is seeking a Retention Marketing Specialist to enhance CRM efforts in Portugal. The ideal candidate will have 1-2 years of experience in email marketing and a strong interest in data analysis. Responsibilities include managing personalized user journeys, client segmentation, and evaluating CRM campaigns. This full-time role offers benefits such as medical insurance, gym access, daily catering, and relocation support.

Qualifications

• 1–2 years of experience in CRM, email marketing, or a related role.
• Familiarity with email marketing tools and campaign management.
• Interest in working with data and improving customer experiences.
• Good communication and collaboration abilities.
• Interest in working with data and improving customer experiences.
• Basic knowledge of HTML for email setup is a plus.

Responsabilités

• Support in setting up personalized user journeys based on behavior.
• Assist in refining client segmentation methods.
• Monitor and evaluate CRM campaigns by collecting performance data.
• Configure and manage communication tools such as push notifications and email campaigns.
• Create and schedule visually appealing emails and push notifications; assist with automated flows.
• Monitor and evaluate CRM campaigns by collecting and analyzing performance data.
• Participate in A/B testing to improve messaging, timing, and content effectiveness.

Connaissances

CRM

Email marketing

Organizational skills

Communication skills

Data analysis

Outils

Email marketing tools

Description du poste

Direct message the job poster from FxPro

FxPro is a leading international fintech company with a strong global footprint. With offices in Limassol, London, Monaco, Nassau, and Dubai, our multicultural team of over 400 professionals from 22 nationalities drives innovation and excellence in the industry. We believe every team member plays a vital role in our continued success.

As a Retention Marketing Specialist with experience in CRM, you will have the opportunity to grow your skills in data‑driven marketing.

Responsibilities

• Support in setting up personalized user journeys based on behavior and segmentation
• Assist in refining client segmentation methods and exploring new ways to engage users
• Work with internal teams to support CRM product adoption and uncover opportunities for improvement
• Configure and manage communication tools such as push notifications and email campaigns
• Create and schedule visually appealing emails and push notifications; assist with automated flows
• Monitor and evaluate CRM campaigns by collecting and analyzing performance data
• Participate in A/B testing to improve messaging, timing, and content effectiveness

Requirements

• 1–2 years of experience in CRM, email marketing, or a related role
• Familiarity with email marketing tools and campaign management
• Strong organizational skills and attention to detail
• Good communication and collaboration abilities
• Interest in working with data and improving customer experiences
• Basic knowledge of HTML for email setup is a plus
• Medical insurance
• Provident fund
• In‑house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services
• 21 days of annual leave and 10 days of sick leave annually
• Shuttle bus service from Limassol
• Relocation bonus and visa/work permit support

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Seniority level

• Associate

Employment type

• Full‑time

Job function

• Marketing and Strategy/Planning