Retail & Services Intern

ZEISS Group; Lisboa; Presencial; EUR 6700 - 10 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Practical experience

Networking opportunities

Professional growth

Resumo da oferta

ZEISS in Lisbon, Portugal invites a Retails & Services Intern to join the Extended Reality (XRX) team. This role blends study with hands-on projects, helping shape customer experiences through XR initiatives, research, and cross-functional collaboration.

You will observe, analyze, and document user experiences, contribute ideas, and support colleagues across product, operations, and technology to deliver practical improvements while expanding your professional network.

Qualificações

• Currently studying a subject related to business, media, UX or psychology.
• Excellent English skills are required.
• Interest in XR, digital experiences and innovative technologies.
• Curiosity, initiative and a structured approach to documentation.

Responsabilidades

• Assist in developing tailored XR experiences for clients.
• Support research, analysis and documentation of findings.
• Conduct market studies to identify trends and user needs.
• Collaborate with product, operations, technology and business teams.
• Support regulatory matters and maintain project documentation.
• Observe experiences and contribute improvement ideas.

Conhecimentos

English proficiency

Analytical thinking

Creative thinking

Documentation

Formação académica

Currently studying Business/Media/UX/Psychology

Descrição da oferta de emprego

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries. Wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. Our employees push the boundaries of what is possible, creating value through quality and innovation and helping shape new ways of seeing the world.

We’re looking for a Retails & Services Intern to join us in Lisboa, Portugal. Your talent, our vision: together, we see beyond. At Carl Zeiss Vision Portugal, our Extended Reality (XRX) team brings a focus on innovation and customer experience to an evolving technology environment. As a leading manufacturer of ophthalmic lenses, ZEISS helps people around the world achieve clearer vision, with products ranging from tailored lenses to award-winning measurement systems.

Your Role

Combine your ongoing studies with practical experience and contribute to projects in extended reality (XR). You will support our team in developing and improving tailored experiences for clients, exploring how technology, customer needs and thoughtful design come together. Through research, analysis and collaboration, you will help us understand what matters to users and identify opportunities to improve their experiences. This internship offers the chance to develop practical skills, expand your professional network and grow personally while contributing your perspective to the team. You will be encouraged to observe, ask questions and share ideas. Your curiosity will help you explore unfamiliar topics, while a structured approach will support the documentation and operational work that keeps projects moving forward.

The role of Retails & Services Intern will involve:

• Contributing to XR projects focused on customer and user experience, supporting the team as ideas develop into practical improvements.
• Conducting market studies and research to identify emerging trends, user needs and relevant best practices within extended reality.
• Helping improve customer experiences through approaches that combine data, creativity and an understanding of the people using our products and services.
• Analysing consumer experiences and identifying opportunities to make them more useful, intuitive and engaging.
• Working with colleagues across product, operations, technology and business, bringing different perspectives together to support project activities.
• Supporting operational tasks, maintaining documentation and assisting the team with regulatory matters.
• Observing how experiences work, asking thoughtful questions and contributing ideas that help the team explore opportunities for improvement.

Your Experience

You are currently studying Business, Media, User Experience, Psychology or a similar subject. You have a passion for extended reality, digital experiences and innovative technologies, with an interest in exploring how they can serve customer needs. You are interested in customer and user experience and approach challenges by considering the people who will use a product or service. You bring curiosity, initiative and a desire to understand the reasons behind a problem or an opportunity. You combine analytical thinking with creativity, using evidence and fresh perspectives to explore possible solutions. You work in a structured and responsible way, giving documentation and operational tasks the attention they need. You have excellent English skills.

Your Benefits

As an intern at ZEISS, you will have opportunities to:

• Gain practical experience alongside your studies through contributions to XR projects.
• Develop your skills and expand your network through collaboration with colleagues across different functions and learn from their knowledge and experience.
• Grow professionally and personally while exploring customer experience and innovative technologies.

Role Details

Company: Carl Zeiss Vision Portugal S.A. Department: Extended Reality (XRX). Location: Lisboa, Portugal.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.