Remote Travel Assistant - Client Support & Growth

Kim Luxe Travel; Região Autónoma Da Madeira; Teletrabalho; EUR 25 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote-friendly

Training provided

Career growth

Discounts on travel

Supportive remote team

Resumo da oferta

Kim Luxe Travel is seeking a Remote Travel Assistance specialist to guide clients through planning, booking, and trip execution from home. You will respond to inquiries via email, phone, and chat, manage reservations, updates, and special requests, and ensure a smooth travel experience.

The ideal candidate communicates clearly, delivers excellent customer service in travel or hospitality, stays highly organized, and thrives in a self-directed remote role.

Qualificações

• Excellent written and verbal communication.
• Customer service experience in travel, hospitality, or support roles.
• Highly organized, reliable and detail-oriented.
• Comfortable working independently in a remote environment.
• Quick learner with ability to adapt to booking systems and digital tools.
• Enthusiastic about travel and helping others travel with confidence.

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide clear guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions or concerns professionally, ensuring a positive client experience.

Conhecimentos

Communication skills

Customer service experience

Organizational skills

Remote work experience

Fast learner

Travel enthusiasm

Ferramentas

Booking systems

Digital tools

Descrição da oferta de emprego

Kim Luxe Travel is seeking a Remote Travel Assistance specialist to guide clients through planning, booking, and trip execution from home. You will respond to inquiries via email, phone, and chat, manage reservations, updates, and special requests, and ensure a smooth travel experience.

The ideal candidate communicates clearly, delivers excellent customer service in travel or hospitality, stays highly organized, and thrives in a self-directed remote role.