Remote Quality & Risk Control Lead - VBA & Data Analytics

BNP Paribas Wealth Management; Lisboa; Híbrido; EUR 38 000 - 52 000; Tempo integral

Resumo da oferta

BNP Paribas Wealth Management in Lisbon seeks an analyst to reinforce Quality and Risk Management across operations. You will conduct cross-functional controls, generate reports, and contribute to system enhancements, with a focus on data integrity and process improvements.

The role involves coordinating between Front and Back Office, supporting VBA-based tools, and ensuring accurate performance monitoring. English fluency is essential for collaboration across sites.

Qualificações

• Bachelor's degree in economy, finance, business administration or accounting.
• Experience in customer service, business support or middle office roles.
• Knowledge of banking activities and operations and IT banking systems.
• Fluency in English and strong communication skills.
• Proficiency in VBA for simple Access queries and Excel macros; experience with Business Object.
• Analytical mindset with ability to understand complex processes and map workflows.
• Strong organisational skills and teamwork; customer-oriented attitude.

Responsabilidades

• Control data (positions/balances) between Front Office and Back Office apps.
• Control and validate performance of customer estimates in Front Office apps.
• Control order flow between Execution, Front Office and Back Office apps.
• Support and develop end user computing tools (Microsoft Access VBA) for operations.
• Participate in controls of the activity and cross-functional tasks.
• Coordinate cross-functional tasks between Operations sites and departments.
• Define, produce and exploit monthly indicators for Operations and quarterly site indicators.
• Ensure quality customer service to banks via regular controls and follow-up of requests.
• Support continuous efficiency improvement projects and new product setups.
• Prepare and execute User Acceptance Testing (UAT) and provide training.

Conhecimentos

Fluency in English

Analytical thinking

Ability to understand complex banking

Team spirit

Communication skills

Customer-oriented

Organisational ability

Proficiency in digital applications

Formação académica

Bachelor's Degree in Economy, Finance, Business Administration and Accounting

Ferramentas

Microsoft Access VBA

Excel macros

Business Object

Descrição da oferta de emprego

BNP Paribas Wealth Management in Lisbon seeks an analyst to reinforce Quality and Risk Management across operations. You will conduct cross-functional controls, generate reports, and contribute to system enhancements, with a focus on data integrity and process improvements.

The role involves coordinating between Front and Back Office, supporting VBA-based tools, and ensuring accurate performance monitoring. English fluency is essential for collaboration across sites.