Remote Italian Customer Support Specialist

WW Talents; Odivelas; Presencial; EUR 15 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Paid training

Career development opportunities

International multicultural team

Resumo da oferta

WW Talents is seeking an international customer support professional to join its remote team serving a leading streaming platform. You will handle Italian and English inquiries, assist customers with account questions, and deliver friendly, efficient service while upholding a positive experience.

The role requires residency in Portugal, living within 50 km of Lisbon, and a customer-focused mindset in a fast-paced environment. Remote work is offered with training and development opportunities.

Qualificações

• Fluent Italian (C1-C2) and English (B2+)
• Resident in Portugal
• Live within 50 km of the Lisbon office
• Customer-oriented with excellent communication skills
• Positive attitude and ability to work in a fast-paced environment

Responsabilidades

• Provide professional customer support in Italian and English.
• Assist customers with account-related questions and service inquiries.
• Deliver accurate, friendly, and efficient support while ensuring a positive customer experience.
• Resolve customer issues with empathy and professionalism.
• Contribute to high customer satisfaction by providing timely and effective solutions.

Conhecimentos

Italian language

English language

Descrição da oferta de emprego

WW Talents is seeking an international customer support professional to join its remote team serving a leading streaming platform. You will handle Italian and English inquiries, assist customers with account questions, and deliver friendly, efficient service while upholding a positive experience.

The role requires residency in Portugal, living within 50 km of Lisbon, and a customer-focused mindset in a fast-paced environment. Remote work is offered with training and development opportunities.