Remote Danish-Speaking Customer Care Specialist in Greece

WW Talents; Faro; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Fully paid training

Onboarding support

Career progression opportunities

Relocation support

International brands experience

Job summary

WW Talents is seeking a Danish-speaking Customer Service Agent to support customers remotely from Greece. The role offers a fully remote setup within Greece and a four-week relocation package to accommodate onboarding.

You will handle inquiries across products, orders, payments, warranties, and returns with a focus on customer satisfaction. The position requires Danish at C1/C2 and English at B2–C1, plus strong communication and problem-solving abilities in a fast-paced, international

Qualifications

• Danish language level at C1/C2 is required.
• English level between B2 and C1 depending on project.
• Strong written and verbal communication skills are essential.
• Ability to solve problems and multitask in a fast-paced international setting.
• Customer-oriented and solution-focused approach with CRM familiarity.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and offer effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and maintain professional, customer-focused support.

Skills

Danish (C1/C2)

English (B2–C1)

Communication skills

Problem-solving

Multitasking

Customer-oriented

Fast-paced environment adaptability

CRM systems

Tools

CRM software

Job description

WW Talents is seeking a Danish-speaking Customer Service Agent to support customers remotely from Greece. The role offers a fully remote setup within Greece and a four-week relocation package to accommodate onboarding.

You will handle inquiries across products, orders, payments, warranties, and returns with a focus on customer satisfaction. The position requires Danish at C1/C2 and English at B2–C1, plus strong communication and problem-solving abilities in a fast-paced, international