Remote Cloud Infra Engineer - Azure, 365 & PowerShell

Empa-T; Portugal; Teletrabalho; EUR 55 000 - 75 000; Tempo integral

Resumo da oferta

Empa-T is seeking a Cloud Infrastructure Engineer to join an international project and serve as the escalation point between Support and Infrastructure teams. You will own complex issues through to resolution and help improve cloud and workplace technologies.

You will work with Azure IaaS/PaaS, Microsoft 365, Entra ID, SQL databases, PowerShell, and ITIL processes, helping plan, document, mentor Service Desk, and drive stability across Windows environments.

Qualificações

• Strong experience with Microsoft Azure and cloud infrastructure.
• Hands-on experience with Azure IaaS and PaaS environments.
• Solid knowledge of Windows Server and Windows Desktop environments.
• Experience with Microsoft 365 administration.
• Good knowledge of Entra ID.
• Experience with Microsoft SQL / Azure SQL databases.
• Experience with PowerShell scripting.

Responsabilidades

• Act as an escalation point between frontline Support and Infrastructure Engineering teams.
• Take ownership of complex technical issues from investigation through to resolution.
• Perform root cause analysis and implement sustainable technical fixes.
• Create and maintain Knowledge Base Articles (KBAs) and technical documentation.
• Participate in Problem Management meetings and Change Advisory Boards (CABs).
• Support and troubleshoot Azure IaaS and PaaS infrastructure.
• Manage and diagnose issues across Windows Server and Windows Desktop environments.
• Support Microsoft SQL and Azure SQL databases.
• Work with user directories, groups, permissions, cloud directories, and servers.
• Support the planning and delivery of IT infrastructure projects.
• Train and mentor Service Desk teams and promote knowledge sharing across the organization.

Conhecimentos

Azure

Azure IaaS

Azure PaaS

Windows Server

Windows Desktop

Microsoft 365

Entra ID

SQL databases

PowerShell

Troubleshooting

End-user support

CAB processes

Ferramentas

Azure

Descrição da oferta de emprego

Empa-T is seeking a Cloud Infrastructure Engineer to join an international project and serve as the escalation point between Support and Infrastructure teams. You will own complex issues through to resolution and help improve cloud and workplace technologies.

You will work with Azure IaaS/PaaS, Microsoft 365, Entra ID, SQL databases, PowerShell, and ITIL processes, helping plan, document, mentor Service Desk, and drive stability across Windows environments.