Product Manager, In-Person Giving

Fundraiseup; Lisboa; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

Fundraise Up is hiring a Product Manager to own Events & Commerce within the In-Person Giving product line. This is a hands-on software product role covering discovery, definition, delivery, launch, and iteration, turning a large category into a focused product direction grounded in customer workflows, live usage, and commercial evidence.

You will work closely with the PM responsible for the broader In-Person Giving area so that event commerce builds on the same foundations as Tap to Donate and

Qualificações

• Own the Events & Commerce product in In-Person Giving.
• Lead discovery, definition, delivery, launch, and iteration.
• Collaborate with nonprofit fundraising teams and GTM partners.

Responsabilidades

• Define the product direction with a sequenced roadmap.
• Map complete workflow before, during, and after an event.
• Validate decisions through interviews, workflow observation, prototypes, and live product usage.
• Write clear requirements, acceptance criteria, edge cases, state transitions.

Descrição da oferta de emprego

Location: Portugal Language: Fluent in Russian and English (C1+) About Fundraise Up

We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About In-Person Giving at Fundraise Up

In-Person Giving brings the quality and connected data of Fundraise Up’s online donation experience into physical fundraising moments. The product begins with Tap to Donate and Giving Station: staff-led and self-service experiences that let nonprofits accept contactless donations at events, in public spaces, and through other offline workflows. Every transaction should connect to the same campaigns, donor records, reporting, CRM integrations, and operational controls used across Fundraise Up. The next product direction is Events & Commerce. It includes ticket sales, check-in, merchandise and food purchases, symbolic purchases, auctions, paddle raises, and additional donations before and during an event. These capabilities must work as one connected fundraising system rather than another isolated event tool.

About the Role

We are hiring a Product Manager to own Events & Commerce within the broader In-Person Giving product line. This is a hands-on software product role covering discovery, definition, delivery, launch, and iteration. You will turn a large category into a focused product direction grounded in customer workflows, live usage, and commercial evidence. You will work closely with the PM responsible for the broader In-Person Giving area so that event commerce builds on the same payment, campaign, donor-data, reporting, mobile, and operational foundations as Tap to Donate and Giving Station. You will also partner with the peer-to-peer team where ticketing and event capabilities should be shared rather than rebuilt separately. This is not an event-planning, sales, or internal project-coordination role.

What You’ll Own

Define the product direction

Turn customer research, market evidence, and business context into a clear Events & Commerce product thesis and sequenced roadmap. Choose a focused target segment and event scenario rather than trying to replace every event platform at once. Decide which capabilities belong in the shared In-Person Giving foundation and which require an Events-specific model. Make explicit decisions about what Fundraise Up should build, integrate, partner on, or deliberately exclude.

Keep assumptions, success metrics, scope, risks, and product decisions visible

Lead discovery and product definition Work directly with nonprofit fundraising teams, event operators, finance teams, volunteers, attendees, donors, design partners, and internal GTM teams. Map the complete workflow before, during, and after an event-including purchase, donation, check-in, fulfillment, reconciliation, reporting, and follow-up. Validate decisions through interviews, workflow observation, prototypes, and live product usage.

Separate true adoption blockers from feature requests and expectations created by incumbent event platforms. Shape problems such as ticket sales, QR-based check-in, guest management, commerce catalogues, FMV and receipts, on-site purchases, auctions, paddle raises, refunds, attribution, reporting, and integrations. These are examples-not a pre-committed feature checklist. Shape and deliver the product Own the product from problem definition through requirements, delivery, launch, and iteration. Write clear requirements, acceptance criteria, edge cases, state transiti