Process Optimization & Automation Specialist

Robert Bosch Group; Lisboa; Presencial; EUR 35 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

On-site medical office

Career progression opportunities

Bosch product discounts

Sports and health activities

Public transport access

Resumo da oferta

Bosch Service Solutions S.A. in Lisbon is seeking a Process Analysis & Improvement Specialist to map and optimize end-to-end tariffing processes across the EU Import Mailbox.

You will work with cross-functional stakeholders to identify bottlenecks and automation opportunities, improving efficiency. A solid background in process analysis and continuous improvement is essential, with English proficiency and openness to German/Portuguese as nice-to-have.

Qualificações

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field.
• Experience in process analysis, process improvement, or Continuous Improvement initiatives.
• Experience working with cross-functional stakeholders in an operational environment.

Responsabilidades

• Analyze and map the current tariffing process and related activities within the EU Import Mailbox.
• Identify stakeholders, process interfaces, manual activities, bottlenecks, and improvement opportunities across the end-to-end workflow.
• Support and manage operational bottlenecks in the current mailbox handling process.
• Collaborate with cross-functional stakeholders to identify automation opportunities, clarify roles and responsibilities, and eliminate non-value-added activities.
• Implement process improvements and redesign workflows to create leaner, more efficient ways of working.
• Drive initiatives towards process automation, with the long-term objective of minimizing or eliminating manual mailbox handling.
• Document and communicate new processes, acting as the first point of contact for stakeholder questions and feedback.
• Monitor process stabilization, incorporate improvement feedback where needed, and ensure a successful handover to the operational team.

Conhecimentos

Process mapping

Workflow analysis

Stakeholder management

Cross-functional collaboration

Analytical mindset

Formação académica

Bachelor's degree in Business Administration

Logistics

Supply Chain Management

Industrial Engineering

Descrição da oferta de emprego

Bosch Service Solutions S.A. in Lisbon is seeking a Process Analysis & Improvement Specialist to map and optimize end-to-end tariffing processes across the EU Import Mailbox.

You will work with cross-functional stakeholders to identify bottlenecks and automation opportunities, improving efficiency. A solid background in process analysis and continuous improvement is essential, with English proficiency and openness to German/Portuguese as nice-to-have.