Portuguese CS Rep – Greece Relocation +Training

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Flight within EU

Temporary accommodation

Paid training

Job summary

Cross Border Talents is seeking a Portuguese-speaking Customer Service Representative to support customers from Greece. You will handle inquiries via phone, email, or chat, ensuring a positive experience while relocation assistance is provided.

Requirements include native or fluent Portuguese, English at least B1, strong communication and problem-solving skills, and eligibility to work in Greece. Prior customer service experience is a plus; relocation includes EU flight and temporary

Qualifications

• Native or fluent in Portuguese
• Good command of English (B1+ or higher)
• Strong communication and problem-solving skills
• Previous experience in customer service is a plus
• EU passport or eligibility to work in Greece

Responsibilities

• Handle customer inquiries in Portuguese (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to enhance customer satisfaction

Skills

Portuguese language

English language

Customer service

Communication skills

Job description

Cross Border Talents is seeking a Portuguese-speaking Customer Service Representative to support customers from Greece. You will handle inquiries via phone, email, or chat, ensuring a positive experience while relocation assistance is provided.

Requirements include native or fluent Portuguese, English at least B1, strong communication and problem-solving skills, and eligibility to work in Greece. Prior customer service experience is a plus; relocation includes EU flight and temporary