Portuguese Speaker | Remote Customer Advocate in Greece

Cross Border Talents; Viseu; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus

Remote work within Greece

Career development opportunities

Training programs

Multicultural environment

Job summary

Cross Border Talents is seeking a Portuguese-speaking Customer Service specialist to provide support via phone, chat and email from Greece. You will handle inquiries, resolve issues, and maintain high customer satisfaction while collaborating with a multicultural team.

Requires Portuguese C2 and solid English, EU citizenship or Greece work permit, and ability to work independently. Remote position with ongoing training and career development opportunities within a supportive environment.

Qualifications

• Portuguese C2 level required.
• Good command of English for internal communication.
• EU citizenship or valid Greece work permit.
• Based in Greece or willing to relocate there.
• Strong communication and problem‑solving skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Provide customer support via phone, chat and email.
• Handle inquiries and resolve issues promptly and professionally.
• Maintain a positive attitude and ensure customer satisfaction.
• Collaborate with team members to deliver excellent service.

Skills

Portuguese C2

English proficiency

Customer service

Communication skills

Time management

Job description

Cross Border Talents is seeking a Portuguese-speaking Customer Service specialist to provide support via phone, chat and email from Greece. You will handle inquiries, resolve issues, and maintain high customer satisfaction while collaborating with a multicultural team.

Requires Portuguese C2 and solid English, EU citizenship or Greece work permit, and ability to work independently. Remote position with ongoing training and career development opportunities within a supportive environment.