Polish E-Commerce Content Reviewer In Lisbon | 1000€ Welcome Bonus

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Welcome Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Job summary

Cross Border Talents is seeking a Content Reviewer in Lisbon to safeguard a safe and trusted e-commerce marketplace. You will assess product listings, descriptions, images, reviews, and seller content to ensure compliance with guidelines and quality standards.

Ideal candidates are detail-oriented with strong decision-making, communication, and multilingual abilities. EU citizenship or Portuguese residency is required; relocation assistance is available for the right candidate.

Qualifications

• Polish language proficiency at C1/C2 and English at B2.
• 0-1 year of experience in content moderation or related analytical roles.
• Detail-oriented with strong decision-making and communication skills.

Responsibilities

• Review content across the marketplace to ensure compliance with platform policies and quality standards.
• Identify and take action on prohibited, deceptive, or low-quality content.
• Apply moderation guidelines consistently and make accurate, objective decisions.
• Monitor and protect marketplace integrity and user trust across content.
• Escalate high-risk cases according to established procedures.
• Maintain high accuracy while handling large volumes of content.

Skills

Polish proficiency (C1/C2)

English proficiency (B2)

Critical thinking

Communication

Decision-making

Job description

Build a Safer E-Commerce Marketplace as a Content Reviewer!

Join a fast-paced and growing e-commerce environment where trust, safety, and quality play a vital role in creating a positive online shopping experience. If you are detail-oriented, have strong decision-making skills, and are committed to maintaining high standards, this position offers an excellent opportunity to develop your career in content moderation.

Role Overview

As a Content Reviewer, you will review and assess content published across an e-commerce marketplace, including product listings, images, descriptions, customer reviews, and seller-generated content. Your primary responsibility will be to ensure that all content meets platform guidelines, quality requirements, and relevant regulations, contributing to a secure, trustworthy, and reliable marketplace for both buyers and sellers.

Key Responsibilities

• Review product listings, descriptions, images, customer reviews, and other marketplace content to ensure compliance with platform policies and quality standards.
• Detect and take appropriate action on prohibited, deceptive, fraudulent, misleading, or low-quality content that could negatively affect the user experience.
• Apply content moderation guidelines consistently and make accurate, objective, and well-informed decisions.
• Monitor seller- and customer-generated content to help protect marketplace integrity and maintain user trust.
• Escalate complex, sensitive, or high-risk cases according to established policies and procedures.
• Maintain excellent accuracy and attention to detail while managing high volumes of content efficiently.
• Collaborate with internal teams to support platform safety, regulatory compliance, and broader operational goals.
• Achieve defined performance targets related to quality, productivity, accuracy, and turnaround times.
• Stay up to date with platform policies, e-commerce regulations, industry developments, and emerging marketplace risks.
• Share feedback and improvement suggestions to enhance moderation processes, internal tools, and overall operational efficiency.

Requirements

• Language Skills: Proficiency in Polish (C1/C2) and English (B2).
• Eligibility: EU citizenship or a valid Portuguese residency card.
• Experience: 0-1 year of experience in content moderation or a related analytical role.
• Skills: Strong critical thinking, communication, and decision-making abilities.
• Mindset: Objective, detail-oriented, and eager to grow within a fast-paced environment.

Why Join Us?

• Competitive Salary: Recognition for your experience and expertise.
• Welcome Bonus: Extra rewards for multilingual proficiency.
• Meal Allowance: Support during your workday.
• Health & Life Insurance: Comprehensive benefits for your peace of mind.
• Collaborative Team: Join a supportive, international, and communicative workplace.
• Relocation Assistance: Seamless support for your move to Portugal.
• Onsite Opportunities: Thrive in a dynamic and engaging office environment.