Polish Content Moderator in Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Welcome Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Resumo da oferta

Cross Border Talents in Lisbon seeks a Content Moderator to review marketplace content and enforce quality standards. You will assess product listings, reviews, and seller content to ensure compliance with policies and regulations.

The role emphasizes accuracy, discretion, and timely decisions in a fast-paced, multilingual environment. English (B2) and Polish (C1/C2) proficiency are required, 0–1 year experience preferred.

Qualificações

• Polish and English language proficiency.
• 0–1 year experience in moderation or related analytical role.
• Strong critical thinking, communication, and decision-making abilities.
• Detail-oriented mindset with ability to grow in a fast-paced environment.

Responsabilidades

• Review product listings, descriptions, images, and reviews to ensure policy compliance.
• Detect and take action on prohibited, deceptive, fraudulent, or low-quality content.
• Apply moderation guidelines consistently and make objective decisions.
• Monitor seller- and user-generated content to protect marketplace integrity.
• Escalate complex or high-risk cases according to established policies.
• Maintain high accuracy while handling large volumes of content.

Conhecimentos

Polish (C1/C2)

English (B2)

Descrição da oferta de emprego

Build a Safer E-Commerce Marketplace as a Content Moderator!

Join a fast-paced and growing e-commerce environment where trust, safety, and quality play a vital role in creating a positive online shopping experience. If you are detail-oriented, have strong decision-making skills, and are committed to maintaining high standards, this position offers an excellent opportunity to develop your career in content moderation.

Role Overview:

As a Content Moderator, you will review and assess content published across an e-commerce marketplace, including product listings, images, descriptions, customer reviews, and seller-generated content. Your primary responsibility will be to ensure that all content meets platform guidelines, quality requirements, and relevant regulations, contributing to a secure, trustworthy, and reliable marketplace for both buyers and sellers.

Key Responsibilities:

• Review product listings, descriptions, images, customer reviews, and other marketplace content to ensure compliance with platform policies and quality standards.
• Detect and take appropriate action on prohibited, deceptive, fraudulent, misleading, or low-quality content that could negatively affect the user experience.
• Apply content moderation guidelines consistently and make accurate, objective, and well-informed decisions.
• Monitor seller- and customer-generated content to help protect marketplace integrity and maintain user trust.
• Escalate complex, sensitive, or high-risk cases according to established policies and procedures.
• Maintain excellent accuracy and attention to detail while managing high volumes of content efficiently.
• Collaborate with internal teams to support platform safety, regulatory compliance, and broader operational goals.
• Achieve defined performance targets related to quality, productivity, accuracy, and turnaround times.
• Stay up to date with platform policies, e-commerce regulations, industry developments, and emerging marketplace risks.
• Share feedback and improvement suggestions to enhance moderation processes, internal tools, and overall operational efficiency.

Requirements:

• Language Skills:Proficiency inPolish (C1/C2)andEnglish (B2).
• Eligibility:EU citizenshipor a validPortuguese residency card.
• Experience:0-1 year of experience in content moderation or a related analytical role.
• Skills:Strong critical thinking, communication, and decision-making abilities.
• Mindset:Objective, detail-oriented, and eager to grow within a fast-paced environment.

Why Join Us?

• Competitive Salary:Recognition for your experience and expertise.
• Welcome Bonus:Extra rewards for multilingual proficiency.
• Meal Allowance:Support during your workday.
• Health & Life Insurance:Comprehensive benefits for your peace of mind.
• Collaborative Team:Join a supportive, international, and communicative workplace.
• Relocation Assistance:Seamless support for your move to Portugal.
• Onsite Opportunities:Thrive in a dynamic and engaging office environment.

Ready to make a meaningful impact?
Apply today and take the first step toward fostering safer, smarter online communities!